Our heater stopped working and won't heat anymore. The fan still blows.

What year and make. Could be the diverter door not working properly and not allowing the door to move to the heat side. This is usually located near the heater core.

To clarify, the compressor and fan will run in defrost mode. The compressor and fan runs to dry out the air blowing onto the windshield.
Now if the condenser fan runs in "heat" you may have a problem with the fan relay or the main controller.

If your engine temp reads warm then your heater core is clogged. Try flushing the system. If it reads cold then u need a new thermostat

your heater core is possibly stopped up if there has been a radiator leak and stop leak has been poured its definetly clogged or could be a faulty thermostat

To troubleshoot this types of problem,click the link below :----http://howtobyme.blogspot.in/2012/02/heater-blows-only-from-defrost.html
--------Go through the procedure to confirm the issue.

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Engine Overheats and heater blowing cold?

http://howtobyme.blogspot.com/2011/11/engine-overheats-and-heater-blowing.html

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Heat blows cold on drivers side and hot on passenger side?

http://schematicsdiagram.blogspot.com/2011/12/heat-blows-cold-on-drivers-side-and-hot.html

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No heat on car? http://technoanswers.blogspot.in/2012/02/no-heat-on-oldsmobile-silhouette.html

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Heater blows intermittently and temp gauge goes erratic? http://technoanswers.blogspot.com/2012/01/heater-blows-intermittently-and-temp.html------------Heater blows cold? http://schematicsdiagram.blogspot.in/2012/02/heater-blows-cold.html
---------Car heater blowing warm, but not hot air? http://schematicsdiagram.blogspot.com/2011/12/car-heater-blowing-warm-but-not-hot-air.html-------- Heater/AC blower motor not working?

http://technoanswers.blogspot.in/2012/02/heaterac-blower-motor-not-working-on.html

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A/C, heater, defroster fan, not working? http://technoanswers.blogspot.in/2012/02/ac-heater-defroster-fan-not-working.html Heater problem? http://technoanswers.blogspot.in/2012/02/heater-problem-on-isuzu-trooper.html---------

This will help.Thanks.

For this types of problem,i suggest you to check this help links:----Car heater blowing warm, but not hot air?http://schematicsdiagram.blogspot.com/2011/12/car-heater-blowing-warm-but-not-hot-air.html
---------A/C, heater, defroster fan, not working?http://technoanswers.blogspot.in/2012/02/ac-heater-defroster-fan-not-working.html
--------Heater problem?http://technoanswers.blogspot.in/2012/02/heater-problem-on-isuzu-trooper.html
---------Engine Overheats and heater blowing cold?http://howtobyme.blogspot.com/2011/11/engine-overheats-and-heater-blowing.html
-----------Heat blows cold on drivers side and hot on passenger side?http://schematicsdiagram.blogspot.com/2011/12/heat-blows-cold-on-drivers-side-and-hot.html----------------This will help.Thanks.

Most likely the fan motor needs new brushes.

1st make sure the heated core is getting hot, do this by feeling the hoses under the hood that supply hot coolant to the core, if the inlet and outlet are hot then the core has circulation and is not the problem, check this and let me know what you find.

Check the pipes, when you get only cold air, it is often becose one of the air lines is broken.