My 2008 R-350 navigation system states cannot read the dvd, I have replaced the dvd and no difference

Navigation map DVD disk read error - Fixya

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May 29, 2011 - Navigation map DVD disk read error - Suzuki 2007 XL-7 question. ... The only correction I've seen for this problem is to replace the radio itself. ... Hope this helps; also keep in mind that your feedback is important and I`ll appreciate your time ... Navigation system at Yukon xl 2008does not read the map DVD.

maybe the dvd lens broke. to be sure try it with a new dvd disc.

The data on the DVD map disc ages at a rate of 15-20% per year. As the data ages, the functionality of the navigation system declines. Offering GM customers new navigation DVDs will ensure that the customers have the latest information for their system.

General Motors offered a Navigation Disc Update Program for alot model year vehicles. This program concluded on December 31, 2009. The DVD Navigation Update Program policy has changed and customers are no longer eligible for free annual updates, however, a navigation DVD update disc can be purchased for $199 (USD) + shipping.

If the navigation disc is needed for a warranty situation, the disc can be purchased for $120 (USD). The dealer must provide a VIN and RO# XXXXX qualify for the reduced price. The dealer must call the GM Navigation Disc Center, as this option is not available on the website.

The GM Navigation Disc Center launched on March 15, 2006. There are two ways to obtain an updated disc:
* Via the web through gmnavdisc.com
* GM Navigation Disc Center 1-877-628-3472

Technical Service Bulletins are sometimes generated to address specific navigation radio operational or performance issues. When a navigation radio bulletin is issued, it may contain instructions to utilize an advanced vehicle navigation (AVN) software update with a specific part number. GM dealers must order advanced vehicle navigation (AVN) software update discs as directed in the specific bulletin.

Hope this helps; also keep in mind that your feedback is important and I`ll appreciate your time and consideration if you leave some testimonial comment about this answer.

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bad or scratch disc/ clean it with rubbing alcohol...try using different disc, if it does not work then have the nav sys check.

This SIB may apply to this issue:

SI B 65 24 07
Audio, Navigation, Monitors, Alarms, SRS August 2007
Technical Service

SUBJECT
CCC Navigation Map DVD not Detected


MODEL
E90, E91, E92, E93 (3 Series) with SA 609 (CCC Navigation)

E60, E61 (5 Series) with SA 609 (CCC Navigation)

E63, E64 (6 Series)

E70 (X5) with SA 609 (CCC Navigation)

Vehicles produced from 8/31/2006


SITUATION
When entering into the navigation system, the screen only displays "Please insert DVD", even though a DVD map is inserted in the drive.

CAUSE

Incorrect map DVD

CCC software or hardware error

PROCEDURE
On a customer complaint basis proceed as follows:

Always verify that the correct map DVD is used (identified by DVD-CCC). Try a known good map DVD and see if the problem is resolved.

Update the complete vehicle per SI B09 05 01 (Programming and Coding with Progman) Procedure B, using Progman 25.00.00 or higher.

If the fault is still present, replace the DVD drive. Refer to Repair Instructions RA 65 83 580

PARTS INFORMATION
Part Number
Description
Quantity

Refer to EPC
DVD drive
1

WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty.

Please refer to the latest KSD for all applicable labor operations and allowances.

If the appropriate labor operation is not contained in KSD, then a work time labor operation should be used.

It looks like a newer DVD is available at http://gmnavdisc.navigation.com. I don't know if a newer DVD is available at Ebay, but you could check.

check the fuses

Hi,welcome fix ya. the correct disc for your pilot has a black label and the version should be between 2.11c to 2.60 any other disc will not work in your unit. If there is anything else I can help you with let me know.

I shipped my 2006 Yukon Denali from USA to Saudi Arabia. When I to purchase the Middle East map DVD for the navigation system. GM Navigation answered me that they do not have the middle east DVD and I should contact the European branch. The dealer in Saudi Arabia is asking for $1200 for the disc and I know it is worth no more than $400. Could you please direct me to someone who sells the 06 Denali navigation map DVD? Thanks..

try cleaning the unit with a disc cleaner.and make sure all dvds are clean