Driver side works fine passenger side stuck on heat no matter what the settings it has dual control
Try unhooking battery for a few minutes this will cause actuators to do a full sweep and reset. if it is still stuck then will need to replace the actuator for blend door on that side
I had this same issue 2004 2500HD duel climate zone.Some times when I hit a bump would go to hot.Turn off truck and restart it was fine.Dealer checked plug in and said wire were loose,then door actuaters was bad.I ended up replacing the heater control myself and it worked fine ever since.
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