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Posted on Sep 04, 2008
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Car gear change - Suzuki Swift

Bit of an odd one, wondered if anyone could help please? I have a new Suzuki Swift (GL, 1.3l) which will occasionally, when changing into 1st gear, will 'think' it's still in the previous gear (2nd or 3rd) and try to pull away in that gear. Sounds bizarre, esp. as it's a manual gearbox, but it is driving me mad.

Because it is an intermittent fault I have been met with a very patronising and dismissive attitude from the dealer when it didn't happen on their test drive; they don't seem ot understand the meaning of the word 'intermittent'.

If anyone has any suggestions they would be greatly appreciated, I am at my wits' end with the dealer and want to find out what it may be before approaching again :(

Thanks for your time.

  • 5 more comments 
  • demotivated Sep 04, 2008

    Hi thanks a lot for quick response. Problem is it's a warranty repair, only done 8400 miles and the dealer is a total pain, so need to convince them the the fault IS actually possible/happening and not a figment of my imagination!!



    Other thing is, the fault is very intermittent and the dealer's computerised system is apparently not showing a fault anywhere, would this fit in with what you've suggested?



    Sorry to ask more questions, but just want to get it straight before I dare tackle the dealer again :(



    Thanks for your help.

  • demotivated Sep 04, 2008

    Thanks a lot, your reply is something useful to approach them with. Also just had a look on the Suzuki forum and someone else has had exactly the same problem, so I've posted asking what happened with theirs - worth a shot. Out of interest the posted advice sounds similar to yours, if it turns out to be right I'll come back here and give you the full 4 rating! Not the first time a forum has proved considerably more helpful (and less patronising) than a main dealer when dealing with an obscure fault, one of the reasons I'll never buy another Peugeot.



    Thanks again, so grateful sites like this and their users exist.

  • Anonymous Sep 11, 2008

    Hi

    I have the same fault with the gear change, I could not see the possible solution to the fault on screen only your comments. I feel the fault is due to a poor quality gear linkeage not the gearbox. could you please show me where I might obtain the replys that you received.



    Many thanks.



    DH

  • demotivated Oct 03, 2008

    tjwoody, Tony, has provided the answer, this seems to be a fault experienced by an increasing number of people, and I wonder how many others have been convinced by the dealer that it is their fault and that nothing is wrong with the car. Mine has been fine ever since the 'repair', however as it is a design flaw it'll be interesting to see whether Suzuki do the right thing and send out those recall letters. I was actually informed by the dealer (different one BTW!) that Suzuki themselves had advised the course of action to prevent the fault recurring, so they are clearly aware of the problem and sitting back to see what happens.



    Does anyone else have the same fault? With davehowe that makes 4 others I am aware of and/or have spoken to, impressive considering I don't personally know anyone else with a Swift. Much as I love the car, I don't see why a brand new vehicle should come complete with 5 (!) separate faults, including one which turns out to be a design flaw.

  • Anonymous Dec 01, 2008

    We have encountered exactly the same problems with the swift. Ours is an 08 sept reg 1.3 diesel. It has left me in a dangerous situation on a couple of occasions when the gear box itself is mis selecting gears. We have requested a full refund from our dealer but he is insisting they have never encountered the fault, which as another buyer stated is intermittent! I have been accused of abusive driving and the refund rejected!!!

  • shanjer Apr 12, 2009

    my 91 swift has lost all the gears. its manual. gear shift has abnormal throw now. help please?

  • Anonymous Jan 30, 2013

    get a dealers license This is the first time I've read such a good article, really very good,I hope there still can continue to read such a good article.

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  • Posted on Oct 13, 2008
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I can confirm the fault is with the nylon bush lifting in the gear lever housing at the base of the gear lever. The dealer has yet to replace mine, however I have carried out a very temorary repair by fitting a cable tie around the circumference of the housing. lift the gaitor from around the gear lever to access. I have not had a problem since. This car is a driving school car and obviously does a lot of gear changes. If the parts are changed but no modification is carried out I am sure the fault will re occur,however at least I know the fault and can overcome it.

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  • Posted on Oct 03, 2008
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The problem is being caused by a nylon bush poping out on the gear shift remote unit
just had the problem solved by the susuki dealers in rochdale seem to be a disign fault

  • Anonymous Oct 03, 2008

    Just to elaborate on my previous post.



    I drove the car with the suzuki dealership mechanic in the passenger seat when the problem occured

    he confirmed that the gear leaver was in the correct position for first gear but the car was actually in 3rd gear he then removed the plastic trim and gator from around the gear stick and could see that

    a nylon bush had popped up out of its normal position and after moving the gear stick back into neutral and moving the gear stick right and left the nylon bush dropped back down into is correct position

    after seeing this he could duplicate the fault all the time.

    the problem seems to occur when you go for first gear at a angle instead of moving the gear leaver across to the left then forward into first gear, but this is no excuse and the mechanic agreed it just shouldn't be able to happen.



    I now know this problem has been happening to a lot of people.

    So if you are having this problem print this off and take it to your suzuki dealers .



    In my own opinion i believe this is a design fault and should be the subject of a recall by suzuki.



    They have fixed our car by fitting a collar around then nylon bush to stop it lifting out of position

    and the problem has not occured since but i don't think this should be a permanent solution unless it has been authorized by suzuki themselves.



    Hope this help

    Many Thanks

    Tony



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  • Posted on Sep 04, 2008
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Look this is a tough issue please rate it at least a helpful, here it is, you may have a worn rail in the gear box shifter parts, many times these loose parts will allow the trans to get into the wrong gear or try to go into 2 gears at once, replace the shifter parts inside the trans and I will bet the issue goes away.

  • Marvin
    Marvin Sep 04, 2008

    To be honest I don't think would show as a fault.

  • Marvin
    Marvin Sep 04, 2008

    BEST OF LUCK TO U

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