I had the same problem recently.
To the passenger side of each rear head rest is a small line/mark (about 1cm long). Take your allen key from the document wallet (or a piece of coat hanger about 30cm long with a 2cm length at right angles, ie an L shape).
Insert this straight down along the mark. Move it around until you get it into a small hole where you will feel a springy resistance.
While depressing the spring fully, get a friend to depress the headrest fully. Doing this on your own may be possible if the roof is down, but unlikely if it triggered with the roof up.
Release the spring and the headrest should be back in position.
287 views
Usually answered in minutes!
×