Xitel Recent Questions, Troubleshooting Help & Support

What kind of 'recovery' did you do ?If you did a 'factory recovery', then you will likely have to re-install the Hotwire software before it will recognize the device.

That's because there was no MP3 encoder included in the software that came with the Xitel Inport kit. They were using a third party codec (fastencc.exe) which was being hosted by someone on Geocities. That person took it down from the site, so now the software doesn't know where to go and locate it to install it on your computer. I'm having the same problem... so I'm currently looking for a fix.

Hi Harry:You directed this question at me, but unfortunately this isn't my expertise and I am unable to provide you with a real solution at this time. Hopefully one of other experts will be able to provide you with a real solution. Thank you for using FixYa.

Hello.

There may be a conflict with your sound card.

From Xitel:

1. Go to START -> CONTROL PANEL -> SOUNDS AND MULTIMEDIA PROPERTIES -> AUDIO TAB

2. Make sure that in the Audio tab your soundcard appears as the Preferred Playback device with USB Audio or INport as the Preferred Recording Device. There should also be a check next to the option 'use only preferred device'.

3. When you start LPRecorder you should also make sure that Recording Device is set to USB Device or INport and Playback Device is set as your soundcard and that there is a check next to the option Simultaneous Playback.

Hope this helps.

There are 3 programs that were delivered with this unit: a ripper, a recorder and a processor.
They can be downloaded from their original sites:
ripper - http://www.cfbsoftware.com/lpripper/lpripper.aspx
recorder - http://www.cfbsoftware.com/lprecorder/lprecorder.aspx
processor - http://www.wavecor.co.uk/wavedl.html
You will need the serials that are needed to activate them - they were printed on the sleeve of software disk and at the back of the user manual.

The product details say that is a plug and play device, this means it shouldn't need a driver, how ever with it being used with windows 7, I don't know if that makes the difference. Shouldn't, but never no, I also had no luck finding drivers. I would uninstall the drivers associated with it and reboot your computer with this hooked up and see what happens.

http://www.xitel.com/manuals/INportDeluxe_manual_vista.pdf

To find the registration and code key numbers for software on your computer, go to www.download.com and download "Belarc Advisor" it is FREE. It will scan your system and bring up a report screen showing all your hardware and software, including software license numbers and code keys. It will also tell you which MS patches and fixes are installed or missing.

INport - Windows 7 compatibility

Your INport Deluxe hardware and software is all Windows 7 compatible straight out of the box. Please click below to download the Windows 7 user manual addendum for instructions on how to install your INport Deluxe hardware.

Windows 7 user manual addendum

http://www.xitel.com/USA/support_inport_vista.htm

Contact [email protected]. and ask how to re-download the program.

Most of the time the package of the CD the code was on it try to locate the code their else the email with do the rest.

diana..i have the same problem