Viking Food Mixers - Recent Questions, Troubleshooting & Support
It's completely dead - won't turn on. worked fine
You need to remove the motor and find the heat protection fuse on the side of the windings. The fuse is rated at 140 and has a red tip. You might be able to get one from Radio Shack but Viking sells them for $3. Solder into place and take care not to overheat while doing so.
on Apr 16, 2014
Where do I go to repair Viking VSM500?
I found one location, but you probably will not like it. McNichols Electric in Detroit, Michigan was where Viking directed me. You can give them a call at 800-562-4226. It will probably cost you $150 to $200 to ship and repair. Very poor customer service on the part of Viking to make you pay 1/3 of the cost of the dang thing to repair something that should not have broken to begin with. I will never buy another viking product.
on Jan 17, 2014
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