Toshiba Tablets & eReaders - Recent Questions, Troubleshooting & Support


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It sounds like your Toshiba tablet may have some kind of software restrictions set at least like Parental Control to stop you from expanding your ever growing library of apps.

Please make sure that you have enough room on your tablet first to download further apps, and that you do not have Parental Control set, or any kind of restrictive software before replying.

If you need further assistance, please reply with more information on the problem and your tablet model number.

I shall require the following information:

  • Tablet information - Make, model number, operating system and update number.
  • Error messages - If applicable, when and why they trigger.
  • Storage information - Your tablet storage space, and how much remains.
  • Security Information - What security programs you use to protect your tablet from attacks.

Good luck! :)


~ Ellie The Cloud

Ellie The Cloud UK Based Art Lifestyle And PR Blog Floating Away


Toshiba Tablets... | Answered on Jan 14, 2018


Error codes are only of use by the Toshiba Technical staff and of no use to you as the consumer.

If you report that to the Toshiba Technical personnel, they can transcribe the error number for you.

If a blinking light comes on when charging, sometimes it indicates No Charge or the power cell inside the computer is not accepting a charge and will not function. You might replace the power battery if it has been in there for several years. They do tend to die after a while. As for the computer, it should operated without the battery. If it fails to boot when the power adapter is plugged in, then one of two issues are common. 1, the power adapter is faulty and needs replacement. 2. the computers CPU may be damaged by a power surge and that is bad news.

Toshiba Tecra... | Answered on Jan 11, 2018


Factory reset is the only answer;
  1. Make sure tablet is powered off.
  2. Hold down Volume + button and Power button at same time.
  3. When screen comes on let go of Power button.
  4. When the large Android shows on screen let go of Volume + button.
  5. Use Volume - button to scroll to Wipe Data/ Factory Reset.

Toshiba Tablet.... | Answered on Jan 08, 2018


Not sure about specifics on toshiba tablets, but wanted to suggest that on other tablets you can hold the up volume(sometimes others its volume down) and power button at sane time for about 10+seconds and a menu will pop up for a rebooting, safe mode, and factory restart(which erases and reboots from scratch) worth a shot.. Yet, be careful what you select if it works.. Don't want you to erase stuff if you don't want to.... And btw most tablets have a little pin size hole either under the camera lense or on side that something like a paper clip can push a reset button... But don't think that helps with password.. Just if it freezes up and won't shut down... Good luck.. Sorry if this doesn't help...

Toshiba Tablets... | Answered on Dec 24, 2017


new battery

Toshiba... | Answered on Nov 20, 2017


hi Jeff.
go to this link should show you how to do a reset of your laptop.
How to Reset Your Computer .
or this link.
laptop basic reset Google Search

Toshiba Portege... | Answered on Nov 18, 2017


Toshiba is famous for overheating problems, blow out your cooling fan with canned air. Also another fairly common issue with the M4 is memory module seating, basically the memory modules/sticks werent put in properly by the factory...i know..go figure. Remove the memory panel from the back of the unit and remove the memory stick/s. Should be 2 of them, be gentle, and then just simply reinstall them back where they were making sure they are seated in the slots firmly, then replace the memory cover and fire it back up. This worked on 4 or 5 ive repaired with similar issues. Hope this helps you as well.

Toshiba Tecra M4... | Answered on Nov 08, 2017


Try to open you laptop and clean all dust inside, search for the correct drivers of your laptop model. Windows xp is very annoying with specific drivers. Take in caution that your are free of any malware.

Toshiba... | Answered on Oct 18, 2017


The bleep cold be just a bleep device separate from the speakers. It looks like a round piece of aluminum with a large dot of white solid past on it with a wire attached.
1st. make sure the volume is up all the way.
Then try using a headphone just to make sure the sound card is working.
If the headphones work then it should be a setting somewhere.
Sometime the switch that turns off the speakers when headphones are plugged in gets stuck, try plunging them in and unplugging them out while music is playing.
If they don't work the sound card may be blown but it is still possible it is not.
Also, try Keyboard shortcuts for mute and UN-mute.
Try going to control panel and bring up the sound app and try different options in there for mono and or what ever it has, you may find the answer there.
If the headphones work but nothing else works you can always plug external speakers in the headphone plug.

Toshiba Tecra... | Answered on Sep 28, 2017

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