Tech Solution Office Equipment & Supplies - Recent Questions, Troubleshooting & Support

After you remove the six screws around the edges of the plastic frame, you need to find the 7th and remove it too. Mine was "hidden" directly beneath the label (a piece of adhesive backed paper) with the serial number on it. I was ready to give up and throw mine away, but my brother-in-law felt a slight indentation beneath the label. We removed it, and sure enough, there was a seventh screw holding it in place. After that, repair was easy.

Tech Solution... | Answered on Apr 15, 2018

The sheet sensor may be partially blocked.

Tech Solution... | Answered on Jan 30, 2018


The ability to think logically and creatively

Techs should be able to apply a consistent, logical methodology to the resolution of computer problems. This means that even when confronted with new situation, the tech will stand a good chance of being able to resolve the problem, or at least isolate the problem area. To back up their logical thinking, techs also must be able tomake creative leaps in reasoning when the application of logic fails to produce a satisfactory resolution

on Nov 21, 2017 | Tech Solution Office Equipment &...

Plasticity is concerned with the mechanics of materials deformed beyond their elastic limit. A strong knowledge of plasticity is essential for engineers dealing with a wide range of engineering problems, such as those encountered in the forming of metals, the design of pressure vessels, the mechanics of impact, civil and structural engineering, as well as the understanding of fatigue and the economical design of structures.

Tech Solution... | Answered on Aug 24, 2017

I think Texas Instruments

Tech Solution... | Answered on Mar 28, 2017

The average holding time of each user is 5 sec. The number of requests per hour
period is 450. Assuming no overflow (i.e., system handles all calls), what is the traffic

Tech Solution... | Answered on Mar 27, 2017

If you could take it apart, you could bypass the interlock. I would not do this if you have children, unless you buy a lockout box.

I would try and glue the pin with superglue.

Tech Solution... | Answered on Mar 26, 2017

Thank you so very much for going into so much detail about my shredder that wouldn't pull paper thru it. You were SO NICE to do all that & I sincerely wish I could send you a picture of the wiring. HOWEVER, I threw it away months ago when I got no answer to my problem. Guess I'm not patient enough :-) I sincerely appreciate your reply and wish that I could help you out. If I still had it, I'd just mail it to you :-)


Tech Solution... | Answered on Feb 21, 2017

Sounds like the sensor/switch that detects when the basket is full of clippings is stuck in the "full" position. UNPLUG this potential finger-eater and poke around on the underside with a pencil or something.

Tech Solution... | Answered on May 19, 2016

Pause to let the shredder cool down. Shredding too much paper at a time causes it to overheat.

Tech Solution... | Answered on May 15, 2016

Just in case someone comes across this in the future looking for an answer like I did. I jerry-rigged a solution to keep my Tech Solution TS-4500 going as I'm in the midst of a major shred job. Here's how I jerry-rigged a replacement pin for the flap:
1) I straightened a coated paperclip.
2) Wrapped the two ends together in duct tape, fitted to the size of the insert on the top of the shredder that the pin goes into.
3) Snipped off the excess paper clip at the opposite end of jerry-rigged pin, so there isn't more metal inside the shredder than necessary. (Leave enough to attach to the flap [See next step].)
4) Duct-taped the paperclip to the flap to keep it in the correct position.
5) Inserted the hard plastic pin into its slot and then the jerry-rigged pin into its slot.
The flap is able to swing up and down, and I've had no problems using the machine and the machine has had no problems knowing when it's full and auto-stopping.

Tech Solution... | Answered on Feb 01, 2016

This is not the safety interlock switch. This flat bar keeps shredder paper from backfilling into the cutters. The safety interlock switch is a vertical slot on the body that a tab on the top fits into.

Tech Solution... | Answered on Jan 31, 2016

Try putting the top back on it the opposite directions. There is a safety switch that only engages in one direction. It's a common problem easily rectified.

Tech Solution... | Answered on Aug 12, 2015

try a appliance repair shop for a supply agent for parts
office supply shops that sell shredders may be able to give you the names of repair agents
if it is more than 5 years old then junk it and get a new one as the cutter rollers will be blunt and probably the reason the plastic gear failed

Tech Solution... | Answered on Jun 20, 2015

Not finding what you are looking for?
Tech Solution Logo

189 questions posted

Ask a Question

Usually answered in minutes!

Top Tech Solution Office Equipment & Supplies Experts

Damen Wong
Damen Wong

Level 3 Expert

1950 Answers

Steve Allison
Steve Allison

Level 3 Expert

5569 Answers

Jim Keysor

Level 2 Expert

331 Answers

Are you a Tech Solution Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides