Star Heating & Cooling - Recent Questions, Troubleshooting & Support


I want Blue start VRF error codes PDF file

Star Heating &... | Answered on Sep 10, 2019


Water pump for cooling, malfunction.

Star Heating &... | Answered on Aug 22, 2019


It is called potentiometer also called a rheostate. It is a variable resistor. It will have a range or resistance measured in ohms. It will also have wattage rating of how much power it can dissipate, for example .5 watts. etc.

If you can get the owners manual, if you are lucky it will have a drawing and list the parts. Otherwise you might have a schematic diagram which will specify the ohms range.

Best place to start is by getting information from the manufacturer, Twin Star. if not available, and you can turn off power to the unit and can remove the potentiometer, take it into a TV repair place or someone who is familiar with electronic parts and ask them what size and wattage the variable resistor it. Often that information will be printed on the back of the resistor. Sources for variable resistors include RadioShack if you can find one, DigiKey, and sold on eBay. Make sure your replacement resistor has the right diameter shaft to fit into the panel hole on your Twin Star fireplace, and the shaft will fit your old control knob. (some resistor shafts are half shafts, others totally round. Some with set screws, others just push on and spring loaded. A 1/4" shaft is common)

Star Heating &... | Answered on Aug 10, 2019


Check communication wire

Star Heating &... | Answered on Jul 27, 2019


Checked and find out gas leak

Star Heating &... | Answered on Jul 25, 2019


f1 is room sensor fault replace it or reconnect

Star Heating &... | Answered on Jun 14, 2019


The heating element in the water heater may be covered with mineral deposits from hard water. This reduces the efficiency of the heating element so it runs longer to heat the water.

Star Heating &... | Answered on May 04, 2019


Try turning the power off at the isolator switch. It will be outside near the outdoor unit or in the meter box. Leave OFF for about 15 minutes and then try again. Its a fault code of some description but I don't have the codes for Blue Star.

Star Heating &... | Answered on Apr 10, 2019

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