Staples Office Equipment & Supplies - Recent Questions, Troubleshooting & Support

Not sure but check for staples that are jammed where the new ones go in. i had one single staple which stuck in and would not let the new ones come out.

Staples Office... | Answered on Dec 21, 2017

Such appliances often have one or more hidden screws, hidden by control knobs/switches, rubber feet, stuck on labels, plastic plugs that need drilling and so forth. It is usual to find at least one screw is anti-tamper and needs a driver of an unusual pattern.

Dismantling many modern appliances need detective skills...

Domestic standard shredders produce a lot of dust and small paper pieces that must be periodically cleaned out if efficiency is to be maintained and paper is very abrasive and soon dulls blades causing the motor to need to work harder.

Once cleaned out a brief spray with a silicone dry lubricant will restore performance but leave it for a while after spraying to allow the flammable propellant to disperse.

Staples Office... | Answered on Dec 01, 2017

heres your cookie

Staples Office... | Answered on Nov 23, 2017

Try making a point and feed it in the right place, the feed roller which is only about 1/2 inch wide should pick up the paper.

Staples SPL-P500... | Answered on Nov 07, 2017

You feed it from the back,(you will see an horizontal line) you're paper has to be straight cut, than you press the arrow on the left corner until you see it on the front.

Staples SPLP500... | Answered on Nov 07, 2017

Fixya does not sell paper bins.

Staples Office... | Answered on Oct 06, 2017

Contact the manufacturer, ask for a RMA (return(ed) material authorization) for warranty repair.. the info should be on the companies website...

Staples Office... | Answered on Sep 08, 2017

When you switch to auto, the shredder waits for you to insert something to be shredded.

Staples... | Answered on Sep 05, 2017


Unplug the shredder... Take the top off and turn it upside down. Use a screwdriver to take the lower cowling off and look at the motor. If the mounting area where the motor sits looks melted at all, the machine is toast. If the motor mounting area looks good, look at the slot where the paper is inserted... there should be a sensor (that "sees" the paper when you insert it) at the paper slot. Check to see that the sensor isn't damaged.

Staples SPL1506X... | Answered on Sep 03, 2017

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