Shuttle Computers & Internet - Recent Questions, Troubleshooting & Support

If this was damaged 'In Transit' contact the company you bought it from and they may be able to supply you with a replacement. The damage was possibly due to bad packaging at their end or damage while the delivery company had it.

Contact Shuttle directly to request the manual.

Here is the link to the English manual:
http://eu.shuttle.com/download/Archive/Manuals/en/mv43p_n/mv43pen.zip

Here is the link to all downloads for this product:
http://www.shuttle.eu/_archive/older/en/mv43_faq.htm#download

It seems that you have a shuttle board and you can download the audio driver at http://eu.shuttle.com/archive/en/mv43n_faq.htm#download

Heres a link to the instruction manual. Hope it helps. https://usermanual.wiki/Shuttle/Xs35GtV2ProBios.1216512047/help

Optical drive is defective and in need of replacement.

Connect hard drive to know working computer and see if it is recognized in the bios. If not then the hard drive logic board is fubar. If working, perform diagnostics on it. If you replace the cable that might do it. Bad connection?