Sharp Retail Supplies - Recent Questions, Troubleshooting & Support


Head up. On your printer press down the green unit.

Sharp Royal... | Answered on Jun 26, 2018


After programming the tax you also have to link the taxable PLUs or department to tax by using the digit one and 0 for the non taxable

Sharp ER-A320... | Answered on Jun 25, 2018


Make sure the batteries are not flat. It usually indicates a lack of battery power and it is losing the programming because of it

Sharp XE-A102... | Answered on Jun 08, 2018


The letter H appears in the screen. The register will not respond. Any idea to what the Letter H means?

Sharp XE-A402... | Answered on Apr 18, 2018


The battery would have gone flat and the register will have no programming left. Run through the setup in your programming manual. There is a manual on the net if you need it
https://the-checkout-tech.com/manuals/cashregisters/Sharp_ER-A520_and_ER-A530_programming_manual.html

Sharp ER-A530... | Answered on Apr 15, 2017


Firstly, press subtotal (ST) button. If a price appears, you are in a sale and it is waiting for you to finish (try another method like credit). If it gives an error or beep when you press ST button and the drawer does not open when pressing CA/AT/NS, you probably haven't signed on. Try signing on using a PIN number (see clerk sign on in your manual)

Sharp XE-A42S... | Answered on Jan 13, 2017


Make sure the paper roll is set in the holder with the SHINY side towards you as it feeds. If no shiny side of paper, you are not using the correct thermal paper.

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For those who asked about the XEA213 manual, there is one here:
https://the-checkout-tech.com/manuals/cashregisters/Sharp_XE-A213_operating_programming_manual.html

Sharp XE-A213... | Answered on Dec 24, 2016


Most Sharp registers have a brightness or contrast control but I can't find one listed for this model. Have a look around the edge of the display to see if there is a control. Otherwise, it may be a faulty display if the machine is still working

Sharp XE-A407 -... | Answered on Dec 24, 2016

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