Seth Thomas Home - Recent Questions, Troubleshooting & Support


If it has a pendulum, you need to either lower the weight or adjust the ticker.

Seth Thomas St.... | Answered on Feb 24, 2017


Did you try to find a replacement flapper by specifying the toilet model, or did you show them what you have? If this is not a power assisted flush toilet, there aren't that much difference between flappers. Worst case you could replace the whole flush valve assembly with a generic type.

Seth Thomas St.... | Answered on Oct 23, 2012


At the top of the float arm there is an adjustment screw to set the water level.

Seth Thomas St.... | Answered on Mar 06, 2011


Thanks for your question!

I'm sorry that you haven't received an answer yet.

The response rate on FixYa FREE questions is usually over 80%, but sometimes questions go un-answered when:
1. the question is unclear, incomplete, or poorly worded...
2. the question is mis-categorized - so the correct experts aren't viewing it...
3. the question requires an answer for something that cannot be explained online adequately...
4. specific training, tools, or equipment are required to avoid injury or death...
5. the Experts that are online simply don't have the resources to answer your question fully...

Please feel free to re-work your question if you feel one of these may be the reason.
Of course you are not required - but converting your question to a PAID one usually increases the reply rate as well.

Normal rates for FixYa are...
$ 9.99 answer for one question.
$12.99 Live Real-Time online chat or premium e-mail support.
$29.99 Live Real Time phone support
Sometimes FixYa will run specials for unlimited questions via monthly subscription or reduced rates for limited periods.


Consider the savings that can be had when an informed Expert can save you a $100 service call, or a $350 trip to the car dealership.
Your problem solved - guaranteed! Or your money back!!

If you don't want to pay - feel free to re-submit your question so it returns back to the top of the work queue if you still need help.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question

Seth Thomas St.... | Answered on Sep 05, 2010


Try this link first. It will not give you the answer but gives you an email address that I would expect would be of help.

http://www.stthomascreations.com/CustomerService/

Seth Thomas St.... | Answered on Jun 01, 2010


Is it spring wound or weighted with pine cones? I have a feeling the movers wound it up for you and over wound it. you can release the tension on the spring by carefully letting the key unwind while you hang on to the catch, I just got a clock from somebody, it was way over wound, took about 10 full turns out of it and got it running, it has been going for about a week without touching the spring. I haven't got the chimes back yet.,,, Now if it is a weighted mechanism, the chain may have jumped the track. Check that out. Other than that, I can't see why it shouldn't work. Hope this helps.

Seth Thomas St.... | Answered on May 22, 2010


You need to have your rubber flapper and/or valve replaced. OR...It's possible yours is getting hungup on something and not seating in place after flushing...check to make sure that's not the issue.

Seth Thomas St.... | Answered on Nov 10, 2009


Look into the cistern to see if the plunger is stuck in the OPEN position.

Seth Thomas St.... | Answered on Oct 09, 2009


go to any home center or ahardware store, or a plumbing store.
cost about $5-10 for the set.

Seth Thomas St.... | Answered on Mar 25, 2009


there should be a key to wind in hole in face

Seth Thomas St.... | Answered on Feb 12, 2009


Plug ipad into pc, open iTunes and transfer from there!

Home | Answered 7 hours ago


Source: The Good And Bad Of Electric Fireplaces
You are able to save money by using electric fireplaces because they are significantly cheaper and more efficient to run. As opposed to turning on the heat for the entire home, you only have to actively heat one area although this is the same case for traditional fireplaces. Still, using an electric fireplace eliminates the need for buying wood, starting and maintaining a flame, and cleaning/servicing a fireplace with a chimney. Moreover, you are able to use an electric fireplace for an extended period of time. Wood-burning stoves are limited by the supply of wood. Gas burning fireplaces don't have that restriction, but require costly installment and creation of gas-line access. A foundational benefit of electric fireplaces is not causing any harmful particle emissions, which are a major side-product of traditional fireplaces, and one of the causes of their degradation.
How To Care For An Electric Fireplace


electric-fireplace-luqhqtew4twq4g4srgxhyj11-3-0.jpg Given the clear advantages that electric fireplaces have over traditional fireplaces, even die-hard fireplace lovers can justify making the switch to electric. Still, it is important to be apprised of the precautions and maintenance requirements before committing to a purchase. The most likely "repair" will be to change out bulbs as they die, typically about every two years. Models with LED bulbs will likely never need replacement. If you have a fireplace with conventional bulbs, replacing them is simple and straightforward. It is done by unplugging the fireplace, allowing it to completely cool if it was in use, and then accessing the rear panel of the unit. The panel can be unscrewed easily with a screwdriver. With the back panel removed, you should look for the bulb housing. This may differ from model to model, so consult the user guide before continuing (making sure to note what type of bulb is required). When you have the replacement, remove the old, and replace it with the new bulb. Some fireplaces require halogen bulbs which should not be handled by hand as this could compromise the longevity and quality of the bulb, in which case you should wear gloves to handle the bulb. With the new bulb in, you can screw back the rear panela and use the fireplace normally.

Electric fireplaces contain fans that are instrumental in providing heat to the room. The fan, as well as the other components, are usually pre-lubricated. However, if the fan is halting or not moving smoothly, it may indicate that cleaning is required. As with any other maintenance, make sure the unit is turned off and unplugged. You can use your vacuum's brush and wand attachments to clean the fan. Begin by taking off the grate and lightly cleaning to remove dust and grime. When finished, you can retrace with the wand attachment to pick up any remaining dirt. Replace the grate when you're finished.

The exterior mantle requires nothing more than occasional dusting and wiping. You should avoid the use of harsh chemical sprays, and instead, opt for mild soapy water and a lint-free cloth. Cleaning the glass display and mantle will make a big difference in the appearance of the unit. Be sure to dry the unit completely to avoid streaks and water marks.

Home | Answered 11 hours ago


You can remove the center (Diverter valve) without turning water off, Will need deep well socket. Check the o rings and or washers and replace or take valve to Home depot to match with new. If you can't find one there go to local plumbing supply or ace. I turn hot then cold on and off real Quick while the valve is out just to clear anything that might be in lines. stand to the side or you will get wet! You might want to get new hot and cold valves while your at it just make sure to turn off water at meter before you remove them.

Home | Answered 15 hours ago

Not finding what you are looking for?
Seth Thomas Logo

14 questions posted

Ask a Question

Usually answered in minutes!

Top Seth Thomas Home Experts

Donni Steen

Level 3 Expert

659 Answers

Tom Chichester

Level 3 Expert

31357 Answers

Brad Brown

Level 3 Expert

15212 Answers

Are you a Seth Thomas Home Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...