Seth Thomas Home - Recent Questions, Troubleshooting & Support


If it has a pendulum, you need to either lower the weight or adjust the ticker.

Seth Thomas St.... | Answered on Feb 24, 2017


Did you try to find a replacement flapper by specifying the toilet model, or did you show them what you have? If this is not a power assisted flush toilet, there aren't that much difference between flappers. Worst case you could replace the whole flush valve assembly with a generic type.

Seth Thomas St.... | Answered on Oct 23, 2012


At the top of the float arm there is an adjustment screw to set the water level.

Seth Thomas St.... | Answered on Mar 06, 2011


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Seth Thomas St.... | Answered on Sep 05, 2010


Try this link first. It will not give you the answer but gives you an email address that I would expect would be of help.

http://www.stthomascreations.com/CustomerService/

Seth Thomas St.... | Answered on Jun 01, 2010


Is it spring wound or weighted with pine cones? I have a feeling the movers wound it up for you and over wound it. you can release the tension on the spring by carefully letting the key unwind while you hang on to the catch, I just got a clock from somebody, it was way over wound, took about 10 full turns out of it and got it running, it has been going for about a week without touching the spring. I haven't got the chimes back yet.,,, Now if it is a weighted mechanism, the chain may have jumped the track. Check that out. Other than that, I can't see why it shouldn't work. Hope this helps.

Seth Thomas St.... | Answered on May 22, 2010


You need to have your rubber flapper and/or valve replaced. OR...It's possible yours is getting hungup on something and not seating in place after flushing...check to make sure that's not the issue.

Seth Thomas St.... | Answered on Nov 10, 2009


Look into the cistern to see if the plunger is stuck in the OPEN position.

Seth Thomas St.... | Answered on Oct 09, 2009


go to any home center or ahardware store, or a plumbing store.
cost about $5-10 for the set.

Seth Thomas St.... | Answered on Mar 25, 2009


there should be a key to wind in hole in face

Seth Thomas St.... | Answered on Feb 12, 2009


Try Googling (daneker)(model)(manual) without parens for instructions.

Home | Answered 7 hours ago


the wax is ready to use as soon as you set the toilet on it. it does not get hard.

Home | Answered 24 hours ago


you might take the head off and check for debris clogging the inlet to the shower head.

Home | Answered 24 hours ago


you might try putting it outside (under a breezeway or something to keep the rain out) to get the best radio signal to reset itself. often those signals don't get indoors as well as we would like

Home | Answered 24 hours ago

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