Seth Thomas Home - Recent Questions, Troubleshooting & Support


Try Googling (seth Thomas)(*)(manual) without parens.

* E658, E659, E662, E663. Search models one by one.

Seth Thomas Home | Answered on Nov 15, 2017


Look for a master reset button on or in the device. Check your manual for details on how to reset.

Seth Thomas Home | Answered on Sep 04, 2017


there should be a key to wind in hole in face

Seth Thomas St.... | Answered on Jul 22, 2017


If it has a pendulum, you need to either lower the weight or adjust the ticker.

Seth Thomas St.... | Answered on Feb 24, 2017


Did you try to find a replacement flapper by specifying the toilet model, or did you show them what you have? If this is not a power assisted flush toilet, there aren't that much difference between flappers. Worst case you could replace the whole flush valve assembly with a generic type.

Seth Thomas St.... | Answered on Oct 23, 2012


At the top of the float arm there is an adjustment screw to set the water level.

Seth Thomas St.... | Answered on Mar 06, 2011


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Seth Thomas St.... | Answered on Sep 05, 2010


Try this link first. It will not give you the answer but gives you an email address that I would expect would be of help.

http://www.stthomascreations.com/CustomerService/

Seth Thomas St.... | Answered on Jun 01, 2010


Is it spring wound or weighted with pine cones? I have a feeling the movers wound it up for you and over wound it. you can release the tension on the spring by carefully letting the key unwind while you hang on to the catch, I just got a clock from somebody, it was way over wound, took about 10 full turns out of it and got it running, it has been going for about a week without touching the spring. I haven't got the chimes back yet.,,, Now if it is a weighted mechanism, the chain may have jumped the track. Check that out. Other than that, I can't see why it shouldn't work. Hope this helps.

Seth Thomas St.... | Answered on May 22, 2010


You need to have your rubber flapper and/or valve replaced. OR...It's possible yours is getting hungup on something and not seating in place after flushing...check to make sure that's not the issue.

Seth Thomas St.... | Answered on Nov 10, 2009


Look into the cistern to see if the plunger is stuck in the OPEN position.

Seth Thomas St.... | Answered on Oct 09, 2009


go to any home center or ahardware store, or a plumbing store.
cost about $5-10 for the set.

Seth Thomas St.... | Answered on Mar 25, 2009


Fixya does not sell knife anchor screws.

Home | Answered 15 minutes ago

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