SanDisk Ultra - Recent Questions, Troubleshooting & Support

have you lost your photos on your memory card/USB drive?

If you appear to be a Mac user, just try this Photo Recovery app. It can nimbly recover deleted photo files, music sources and video clips from Mac hard disk drive and memory devices containing USB Drive and SD card.

Simply insert the card to your Mac and run the photo recovery app. The software may help you scan the card and then show you files it has found. Choose the pics you want to get back and hit the "Recover" button to start.

SanDisk Ultra... | Answered on Mar 08, 2018

Try it copy it without using the program

SanDisk Ultra II... | Answered on Feb 08, 2018

It sounds like you are using a different level of operating system and the preview feature is not available, or the windows media version is out of date. Also check to see if your version supports the file extension!

SanDisk Ultra II... | Answered on Jan 24, 2018

write protected means that you can only read it and not edit it add to it or alter the stored data in any way
the only way to change write protected is to get the original writer of the disc and have them change from write protect to edit

SanDisk Ultra... | Answered on May 11, 2016

Files gone? What might suit you is 4Card Recovery. It can recover movies, music, pictures and other files very quickly.
How to Recover Photos Videos off SD Card after Formatting Unformat SD...

SanDisk Ultra II... | Answered on Mar 21, 2014

you can recover deleted photos from memory stick with this memory card recovery program called asoftech photo recovery, download the photo recovery software from

SanDisk Ultra II... | Answered on Oct 22, 2013

Same thing happened to me, after taking some pictures of a christening, connected to card reader, it wasn't recognised by card reader. I re-inserted it in camera and got card error, tried some softwares to extract pics but for nothing!!! I'm very dissatasfied!!

SanDisk Ultra II... | Answered on Dec 02, 2012

insert the card to a card reader then format it in the following way:-
right click my computer then menage then click disk menagement then right click on your card then click format. good luck.

SanDisk Ultra II... | Answered on Mar 21, 2012

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