Samsung Refrigerators - Page 4 - Recent Questions, Troubleshooting & Support

Cut the power to the refrigerator for 2 minutes (unplug it or flip the circuit breaker), and then restore power. If after 3 hours, the fridge is still not cooling, service may be required. If the sides of the fridge are not warm or slightly hot to touch, either the compressor or condensation pipe or both have failed. Samsung guarantee digital compressor for 10 years (not including labour) and usually 2 years from new for any parts and labour. Go to there Live chat option on there website to chat they can assist with troubleshooting and service calls

Samsung... | Answered on Apr 01, 2019

Are you trying to get the freezer temp down or the refrigerator temp? If it's the refrigerator, Samsung might have a cutoff of 37 degrees to keep you from getting the temp to low and icing over your coil

Samsung... | Answered on Mar 30, 2019

Hi,..It is possible that the thermostat sensor is not calibrated, or accidentally the temperature control is misplaced. Samsung temperature settings are located in the upper control refrigerator temperature, and there is another temperature control inside the freezer.Adjust the lower adjustment knob at "normal", and do the same on the upper slide adjustment to "normal"..typically takes 24 hours to stabilize..avoid opening your refrigerator often..check if your problem has beed corrected.

Samsung... | Answered on Mar 28, 2019

You should be able to download this directly from Samsung's website, Just have your model number and serial number if needed.

Samsung... | Answered on Mar 27, 2019

Samsung is having mucho problems with their compressors and cooling systems. Have you spoke to the Manufacturer yet. How old is the fridge? Did you buy or get a 3 year warranty?

Samsung... | Answered on Mar 27, 2019

where are you from?

Samsung... | Answered on Mar 15, 2019

ever think that perhaps SAMSUNG website would be the first place to check .

Samsung... | Answered on Mar 14, 2019

maybe this samsung diy repair channel could help with this

samsung diy repairs


hope this can help">

Samsung... | Answered on Mar 12, 2019

Check the tubes on the ice maker

Samsung... | Answered on Mar 03, 2019

Not finding what you are looking for?
Samsung Logo

8,708 questions posted

Ask a Question

Usually answered in minutes!

Top Samsung Refrigerators Experts


Level 2 Expert

381 Answers

Gerry Harvey
Gerry Harvey

Level 3 Expert

1479 Answers

Cindy Wells

Level 3 Expert

5909 Answers

Are you a Samsung Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides