Saeco Coffee Makers & Espresso Machines - Page 9 - Recent Questions, Troubleshooting & Support
Saeco Odea Giro nozzle blocked.
First, I'm Not a Saeco Representative, though I have worked on some Saeco machines.
** Most cases of one side not dispensing coffee is usually coffee that has dried and built up over time to coat the least used spout. This is caused by the machine not being flushed or cleaned daily.
** Follow the MFR's daily cleaning instructions to keep you unit operating properly.
** fill a glass up of water to the rim and place on drain tray. the water in the cup should be even with the glass lip all around the cup. If it's leaning to one side then your machine (or table it on) needs to be level in order for the spout to dispense evenly. Another way to check is to place 2 shot glasses under each spout and brew a double shot. Both should fill at the same time and be the same amount when finished.
** Check your MFR's kit to see if there is a small brush to allow for nozzle cleaning. Otherwise follow the cleaning instructions and do multiple cleanings to get rid of the coffee residue. Once cleaned you need to maintain a regular cleaning schedule.
** There are no serviceable parts in these small home machines. Suggest contacting your vendor or Saeco for service or replacement.
Saeco Odea Giro...
on Dec 21, 2017
Hi despite being very familiar with the features on my Royal... I am now unable to turn "OFF" the cup heater... I turn it of and on and off in the Menu but makes no difference.. It just stays on heati
Had two of those machines - very nice but now dated - one had done over 35,000 cups!.
While you may have turned it off, it may still be 'hot' as it get heated by the boilers below, if left on for a while.
Otherwise, its an electronic machine with its own little brain - that may well have "thrown a wobbly" and decided to ignore your menu changes.
If otherwise the machine is fine, you can always detach the power to the cup heater if you feel inclined to remove the top of the machine. UNPLUG then remove, water and coffee bean tanks (mind the screws), + two screws in front corners underneath top edge - lift gently off, watch the cappucino frother on left side - also chrome frother tube on front left. From memory two wires to heater - one earth, the other is power. Remove power wire, cover wires terminal with insulation tape thoroughly - reinstall bits in reverse order.
on Dec 20, 2017
Saeco Vienna superautomatica won't dump grounds puck into dump box
This needs looking at by a Saeco repair shop - the brew unit travels in a distinct 'pathway' from being empty, to filled, to coffee being tamped, then to being emptied. Yours is obviously not working as intended.
It may be the brew unit needs lubricating ( NOT OIL) or it may be the gear system that drives the brew units movements that needs attention.
on Dec 20, 2017
I have an old Saeco Caffe Charisma and hadn't
Hi, First, I'm NOT an expert on this model but have worked a bit on SAECO super automatics. The one thing I've noticed is that they use a lot of sensors on their units. The water level probe which can be a magnetic float on or near the bottom of the water tank. This needs to 'float' in the upper position and may have got stuck in the lower position. Remove tank and empty it. Shake the empty tank up and down to see if this float moves freely. Check for anything that may have stuck inside the float area. Note; this should only have water in this container. No milk, sugar, syrup, honey, etc! You would be surprised what co-workers (or kids) will pour in there. Clean and refill with clean water and try again.
-2nd problem may be a water bubble in the pump and/or line. Turn off, unplug, and let cool for 5-10 mins. Plug in again and try to re-start.
-If you still can't get it to make coffee then I strongly suggest turning to your Vendor or the Saeco MFR. These units are like TV's now where they change out whole sections instead of individual components.
*Do not open up this type of unit as there really isn't anything that can be fixed by the customer or even the casual handyman.*
on Dec 17, 2017
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