Rimage Office Equipment & Supplies - Recent Questions, Troubleshooting & Support

maybe the bulb is blown???

Something is jamming it. You need to open it up and find out.

I need more information, what type of printer? and what operating system?

you can get the "Current PrismPlus! Driver" here... https://support.rimage.com/hc/en-us/categories/200091233-Rimage-Autoloaders-Printers

There is no Windows 7 or 8 Drivers for the Prism printers unless you have purchased the New Prism III (the printer is Black) Rimage has no intention of ever releasing a newer print driver. John Norma Max Optical llc

There is no Windows 7 or 8 Drivers for the Prism printers unless you have purchased the New Prism III (the printer is Black) Rimage has no intention of ever releasing a newer print driver. John Norma Max Optical llc [email protected]

Here is the link for the Rimage Prism drivers. https://support.rimage.com/hc/en-us/articles/201116326-Prism-Current-PrismPlus-Driver John Norman [email protected] 610-269-7033

I will try to uninstall and then reinstall the print drivers. Then check the dial switch on the back of the printer, make sure it is set for Autoprinter. John Norman Max Optical LLC> 610-269-7033 [email protected]

There is no Windows 7 or 8 Drivers for the Prism printers unless you have purchased the New Prism III (the printer is Black) Rimage has no intention of ever releasing a newer print driver. John Norma Max Optical llc [email protected] 610-269-7033

There is no Windows 7 or 8 Drivers for the Prism printers unless you have purchased the New Prism III (the printer is Black) Rimage has no intention of ever releasing a newer print driver. John Norma Max Optical llc [email protected] 610-269-7033

Contact [email protected] - he helped me out. My prism printer works well on Windows 7 / Win 7