RIM Computers & Internet - Page 5 - Recent Questions, Troubleshooting & Support

Call your phones network company (at&t, verizon, ect.) Tell them your problem, and they will put you on the phone with technical support. Tell the person from technical support your problem and they will give you instructions. All you have to do after that is follow their orders. I had the same problem with my phone. (:

Firstly we need to narrow down the problem - Is it the charger, battery or handset?

If you can try with a different charger so if you are trying with AC charger, try with a USB charger.

If you can swap batteries, to test if another battery in your device will take a charge.

Lastly, try your battery in another device if you can to see if that device will take charge with your battery.

If you can't test on another device, I would try another battery - its probably the cheapest option. A quick glimpse at the battery in your device may give you an indication - does it look warped?

how can i erase previous old phone number from my black berry tour 9630 Thanks,

some mobile telephone numbers can only be blocked by your service provider, I know from personal experience, Had to block a cell number, and my cell phone provider had to do it for me, so contact them, I am sure they can help you get the number(s) blocked

To change your browser, just follow this steps .


* Open any browser
* Click the Menu option
* Click the Options menu item
* Click the General properties menu item
* and then set the default browser

If you wish to switch your browser to the previous one or any browser,here it is.

* Open any browser
* Click the menu option
* Click the Go To.. option
* at the Go To prompt click the menu button again
* Select the option Change Browser
* Select the browser you wish to change to..


Thank you for visiting Fixya...

Wireless router's range is limited. So whenever your out of wireless network please use Internet Browser.

To change the default browser on a BlackBerry smartphone,
Click Options or Settings.
Click Advanced Options.
Click Browser.Press the menu button and change the default browser to internet browser.

Hi, The BlackBerry smartphone displays the JVM 523 error message: For BlackBerry smartphones running BlackBerry Device Software version 4.1, this error may occur if a third-party browser channel icon has a HyperText Transfer Protocol (HTTP) redirect. OR When a locked BlackBerry smartphone with content protection enabled receives a Multimedia Messaging Service (MMS) message, this error may occur. This error only occurs with the Today themes in BlackBerry Device Software version 4.2.2. Download and install the latest version of BlackBerry Device Software on the BlackBerry smartphone by following these steps: Download the latest version of BlackBerry Device Software from your wireless service provider's web site. Install BlackBerry Device Software on your BlackBerry smartphone. BlackBerry Device Software version 4.1 (only) If you are running BlackBerry Device Software version 4.1, you need to complete the following steps: Complete one of the following, depending on the network on which the BlackBerry smartphone is operating: · For BlackBerry smartphones operating on a Code Division Multiple Access (CDMA) network, contact your service provider and have the BlackBerry Internet Service Browsing deactivated. · For BlackBerry smartphones operating on a Global System for Mobile Communications (GSM), remove the Subscriber Identity Module (SIM) card from the BlackBerry smartphone. Perform a hard reset on the BlackBerry smartphone. Turn the wireless transceiver off. Click the Browser icon. Expand the Browser Channels folder. Highlight a third-party browser push channel. Display the menu and click Delete Channel. Repeat steps 7 and 8 for each third-party browser push channel. Complete one of the following, depending on the network on which the BlackBerry smartphone is operating: · For BlackBerry smartphones operating on a CDMA network, contact your wireless service provider and have the BlackBerry Internet Service Browsing activated. · For BlackBerry smartphones operating on a GSM network, reinsert the SIM card. Turn on the wireless transceiver. Register the BlackBerry smartphone on the wireless network. Subscribe to the third-party browser push channels again. BlackBerry Device Software version 4.2.2 Change the theme on the BlackBerry smartphone to one other than the Today theme by completing the following steps: From the Home screen on the BlackBerry smartphone, select Options. Select Theme. Select any theme that is not the Today theme. Display the menu and select Activate. I Hope it helped you. Thank you for using ' Fixya ' and have a nice day!!

Here's how you turn wifi on and off on your playbook: http://helpblog.blackberry.com/2012/08/turn-wi-fi-on-off/ If it is on and you can see the wifi network you want to connect to, but still cannot connect. You need to contact the owner of the wireless network and have them provide you with their wireless password or passphrase. I hope this helps.

1. Use a browser in the BlackBerry PlayBook or a personal or laptop computer and go to the BlackBerry ID Password Reset page.
2. Enter your username (your BlackBerry ID) in the first box.
3. Enter the slightly scrambled verification code in the second box. The CAPTCHA system helps prevent computerized attempts at cracking password codes; presumably humans are better at reading those oddly shaped characters. If you have trouble with one set, tap Refresh the Image to get a new group.
4. Click Submit. If you've done it correctly, a confirmation message tells you that reset instructions have been sent to the BlackBerry ID e-mail address. For security reasons, the reset instructions don't go to your BlackBerry smartphone or to your BlackBerry PlayBook. The idea is to prevent an unauthorized user from picking up either device and gaining control of it.
5. On a personal or laptop computer, log in to the e-mail account you specified and find the message. You can log in also on any other e-mail-capable device other than your BlackBerry PlayBook or BlackBerry smartphone. The message comes from [email protected]. If you can't find it, check the spam folder.
6. Click the link in the message. A web browser should load on the device; if it doesn't, tap the link and copy; then open a browser and paste it there.
7. When the password reset page loads, enter a new password for your BlackBerry ID.
8. Now confirm.

How to Reset BlackBerry ID Password for Your PlayBook

No, you can have it reset if you take it in, but being able to get past it would defeat the point. However, make sure you don't have capitals on or something.