Quinny Zapp - Recent Questions, Troubleshooting & Support


Hello, Samiddx -

I suggest the best source for an answer to your question is the manufacturer, Quinny.

This is the link to the English language Contact Us page for Quinny:
http://www.quinny.com/us-en/service/contact/

Note: Quinny seems to make 3 versions of their Zapp stroller: Zapp Flex, Zapp Flex Plus, and Zapp Xtra.

Quinny ZAPP... | Answered on Dec 21, 2017


i want passeword winrar

Quinny Zapp -... | Answered on Jun 07, 2017


Pre-2008 model Zapp instructions for preventing this -
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Quinny ZAPP... | Answered on Feb 20, 2015


Not unless you have a rivet gun and a replacement hand grip connection bar and replacement rivets to complete the repair.

What country are you in, we'll put you in touch with the customer care team who can help?

Quinny ZAPP... | Answered on Feb 20, 2015


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Reverse these steps to replace fabrics.

Quinny ZAPP... | Answered on Feb 20, 2015


In the UK you can order from the Quinny E Shop.

For other countries please advise where you are so that we can put you in contact with the relevant customer care team.

Frame Zapp Xtra

Quinny ZAPP... | Answered on Feb 20, 2015


If you're in the UK order from the Quinny E Shop.

For other countries please advise which country you're in so that we can provide contact information for the relevant customer care team.

Adapter Zapp Xtra (Pls note currently out of stock, you will be able to order once further stock arrives)

Quinny Zapp Baby... | Answered on Feb 20, 2015


Slight movement is necessary as this allows for a hammock effect to prevent the baby in the carseat feeling every jolt on the way. With the weight of baby in the carseat on the chassis the movement will be less noticeable. As long as the adaptors are fitted correctly to the chassis and the carseat has been placed onto the adaptors correctly there should be no cause for concern. If you are worried that it seems to move a lot, compare your model to a shop display model and if it does seem excessive you can send your product in for our engineers to provide inspection & repair under the Quinny warranty.

Quinny ZAPP... | Answered on Feb 20, 2015


Quinny Zapp 4 is a USA specification model specifically designed, tested and approved under USA standards.

It is a completely separate product from European model Quinny Zapp 3 and it is not possible to alter a Zapp 3 to become a Zapp 4.

Quinny Zapp 4 model cannot be sold outside of USA as it has not been tested or approved under other countries standards for sale of wheeled nursery goods.

Quinny ZAPP... | Answered on Feb 20, 2015

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