Pro Computers & Internet - Recent Questions, Troubleshooting & Support

Use the COA that came with the software that you have just bought.

Pro Computers &... | Answered on Sep 13, 2018

You must buy activation codes.

Pro Computers &... | Answered on Sep 06, 2018

- Check your WiFi settings: Under the advanced tab, you will locate Keep WiFi on during sleep. Please check that this is set to "Always"
- Change your clock to the Wrong Time:
  1. Go to your Date and Time Settings and disable automatic time
  2. Set your device to the wrong time
  3. You will then go to the home screen and use the recent applications button located to the left of your home button and close all apps
  4. Go back to the Date and Time Settings and set your device to the correct time
  • This will help reset the internal clock of your device to your network
- Wipe the Cache Partition of your device: How to wipe the Cache Partition on your phone or tablet
- Check that all applications are up to date and power down phone, then power device back on
If you are still experiencing problems, please let the community know what steps you have taken and any changes you may have noticed.



Pro Computers &... | Answered on Aug 10, 2018


Try removing the battery then press an hold the power button for 5 seconds while the battery is out.
Put the battery back in then turn ON the computer.

Hope this helps.

Pro Computers &... | Answered on Aug 08, 2018

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