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check that you allocate a fix IP in the router. At times it could be re-allocated to a dynamic IP and this cause the failure to maintain the connection.

Polycom HDX 7002... | Answered on Mar 11, 2015


hello
This is not a dialing but trying to connect to the IP address setup in the system. Start editing the IP address giving the one that you would have already allocated to the device in the Router (i.e. 192.168.1.99) and then reboot it. It should connect then automatically.
Best regards

Polycom Lands... | Answered on Mar 11, 2015


hello
This is not a dialing but trying to connect to the IP address setup in the system. Start editing the IP address giving the one that you would have already allocated to the device in the Router (i.e. 192.168.1.99) and then reboot it. It should connect then automatically.
Best regards

Polycom VSX 7000... | Answered on Mar 11, 2015


Double check the sntp setting on the others As see they are using the same server.

Polycom... | Answered on Mar 09, 2015


Voicemail systems are a function of the PBX that the phone is connected to, not the phone itself. If you do not have administrative access to the PBX, there is no way to reset the password from the phone unless you know what the password currently is. What kind of premise PBX or hosted PBX service is the phone connecting to?

Polycom... | Answered on Jan 02, 2015


The IP 335 is an entry level phone so it is doubtful that there would be anything like a fuse in it. From what you've described here I would say the phone is fried. Moving forward I would recommend to always keep your important electronics on a good quality surge suppressor and/or a UPS. Good luck.

Polycom... | Answered on Dec 30, 2014


Thank you

Polycom VSX7000... | Answered on Nov 26, 2014


put a paperclip in the front just below power button and turn unit on. this will factory reset it.

Polycom VSX 7000... | Answered on Oct 25, 2014


Without knowing what phone .... I would say "Press DND" again

Polycom... | Answered on Oct 20, 2014


Check the remote control for its infra-red emission. Check it with fresh batteries. If it is found OK, check and replace the infrared sensor inside the TV. If you wish to get some details; check the site linked here. It has details about how to check a remote control; by one among the post. Surf the site with patience. Pull up older posts. http://electronicshelponline.blogspot.com/

Polycom... | Answered on Oct 16, 2014


You can find all the parts for this unit at www.apgparts.com.

Polycom HDX... | Answered on Oct 07, 2014


You can find all parts for this unit at www.apgparts.com.

Polycom HDX... | Answered on Oct 07, 2014


"If you need to remove the resource files from a phone at some later date-for example, you are giving the phone to a new user-instructions on how to put the phone into the factory default state can be found in 'Quick Tip 18298: Resetting and Rebooting SoundPoint IP, SoundStation IP, and Polycom VVX 1500 Phones' at http://support.polycom.com/global/documents/support/technical/products/voice/SoundPointIP_Resetting_Log_Files_QT18298.pdf "

http://supportdocs.polycom.com/PolycomService/support/global/documents/support/setup_maintenance/products/voice/spip_ssip_vvx_Admin_Guide_SIP_3_2_2_eng.pdf

Polycom... | Answered on Oct 06, 2014

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