Plantronics Audio Players & Recorders - Recent Questions, Troubleshooting & Support

May not be compatable with ur phone check the internet site for the bluetooth to see if its compatable.

No reset button, they must be defective.

First, make sure it is fully charged, then once it is charged, hold the button down until the light flashes fast, and it may stay on after that. Go into your phone, and Bluetooth menu. New device, or whichever your phone says. Have it search for your bluetooth in range, and once it does, the pass code should be 0000. After that click pair, and it should match them up.
Good Luck, hope this helps.

User Manual LG K10 You can get your manual here.

Broken wire.

hi June, I assume you are using a Plantronics wireless headphone? ensure your phone is on and Bluetooth is switched on in your phone settings. hold the button on the headphone until the light starts flashing, if this does not happen ensure the headphone is charged. in Bluetooth options on your phone ensure your phone is set to "can be seen by other devices" and then use "scan devices" to find your headphone, if you see Plantronics in the list select it and press "pairing" this will then connect the headset to the phone. once paired, everytime your headset is on and Bluetooth is on, you need to just press the button on the headset and it will automatically connect to your phone.(as long as the headset name is not deleted from the Bluetooth list) If your phone does not show in the headset in the Bluetooth list, keep the phone scanning and press the button on the headset to start the light flashing this is now causing the headset to search for the phone. once the headset shows in the phone list do as above. I hope this was useful.