Pinnacle Computers & Internet - Recent Questions, Troubleshooting & Support

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I have Pinnacle studio 12 and when I want to add a movie I get the comment that I have to install MPEG-4 Encoding/Decoding. Where can I find that file and how do I do it?

To install MPEG-4 Encoding/Decoding, you can try the following steps:
  1. Go to the Pinnacle Studio 12 installation folder on your computer.
  2. Look for a folder named "Redist" or "Redistributables".
  3. Inside the "Redist" folder, look for a file called "MPEG-4_Codec.exe" or similar.
  4. Double-click on the "MPEG-4_Codec.exe" file to run the installation process.
  5. Follow the instructions provided by the installer to complete the installation.
If you cannot find the "MPEG-4_Codec.exe" file in the Pinnacle Studio 12 installation folder, you may need to download it from the internet. You can search for "MPEG-4 Codec download" in your preferred search engine and look for a trusted website to download it from. Once downloaded, double-click on the file to run the installation process, and follow the instructions provided by the installer to complete the installation. Once the MPEG-4 Codec is installed, you should be able to add movies to Pinnacle Studio 12 without any issues.
3/9/2023 6:07:57 AM • Pinnacle... • Answered on Mar 09, 2023
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Tienes los drivers para el pinnacle

Pinnacle es una marca de software de edici?n de video y audio. Si tienes el hardware de un producto Pinnacle, como el PCTV 801, pero no tienes el disco de instalaci?n, puedes descargar los drivers y el software necesarios desde el sitio web de Pinnacle. Para descargar los drivers para el PCTV 801, sigue estos pasos:
  1. Visita la p?gina de descargas de Pinnacle: https://www.pinnaclesys.com/en/support/downloads/
  2. Selecciona tu producto: En la p?gina de descargas, selecciona el producto PCTV 801 de la lista de opciones.
  3. Descarga los drivers: Haz clic en el enlace "Drivers" para descargar los drivers necesarios para el PCTV 801. Aseg?rate de descargar la versi?n correcta del driver para tu sistema operativo.
  4. Instala los drivers: Una vez descargados, sigue las instrucciones de instalaci?n para instalar los drivers en tu computadora.
Para recuperar tu serial, deber?s consultar el manual del producto o contactar a Pinnacle para obtener m?s informaci?n. Puedes encontrar informaci?n de contacto para Pinnacle en su sitio web.
12/25/2022 8:49:26 AM • Pinnacle... • Answered on Dec 25, 2022
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MY PINNACLE 14 DON'T LET ME MAKE A VIDEO

Change it as well
12/4/2022 5:57:52 PM • Pinnacle... • Answered on Dec 04, 2022
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I lost my serial number of PCTV HD Stick (800e,

If you use Potplay from Daum (It does everything) you won't need a serial number. Then again I wrote to Pinnacle and they gave me a replacement serial number. But like I said you don't need a serial number to use Windows media Center or Potplayer and eithe is better software then the original. The serial number is used only for OEM software that came with the Pinnacle stick.
8/25/2022 8:07:10 AM • Pinnacle Video... • Answered on Aug 25, 2022
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Pinnacle Studio Plus Version 11: Windows: Pinnacle Pinnacle Studio Plus Version 11: Windows ...

Welcome to Fixyah,

What does it mean? Are you trying to download your Studio 11? or are you in the process of the installation for your Studio 11? Let me know what are you trying to do.
7/28/2022 11:45:38 AM • Pinnacle Studio... • Answered on Jul 28, 2022
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I lost my serial key for my pinnacle studios 14

Its necessary to keep your key safe. Unfortunately you lost your key.
Try contacting Customer support of developers of Pinnacle Studios 14
7/24/2022 10:04:59 PM • Pinnacle Studio... • Answered on Jul 24, 2022
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Transitions not working

This problem plagued me for years. Here's the solution: Open the Setup menu, select Video and Audio Preferences, uncheck "Enable Hardware Acceleration" and click OK. Close and reopen Studio. Thanks to FANDOS.SP on Youtube for this fix.
4/27/2022 2:45:19 PM • Pinnacle Studio... • Answered on Apr 27, 2022
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After ok for years, I now get burning error with my Pinnacle DVD recorder. To both DVD and hard drive. In particular I want to use UscreenCapture.

no PC told or OS no age of PC (windows 10 is it?) or MAC OR ? old PC have bad HDD and no bad HDD on earth can send data good to any DVD recorder, I presume DVD-R media. what does uscreencapture have to do with any of this.? sure you made your own video, of any kind and type of VAST. Or any video camera made ever. then that video file is on your HDD , NOW. i plays ok. (test 1) then I run HDD smart test to be sure HDD is good first. takes all of 5min work, to do . that or less if loaded, now. then burns work if the dvd-r is good and the DVD drive is not bad or just optically full of lint and fails. 100% free and safe. https://www.passmark.com/products/diskcheckup/ load that, run that see NO ERROR or you will fail if does. smart tests are first if data ever ever fails. we do that. I use Imgburn (free ) to burn mine, done for over a decade never 1 bad disk made.
4/7/2022 6:30:42 PM • Pinnacle... • Answered on Apr 07, 2022
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Is there a way to fix fx copy in Pinnacle 20?

https://www.google.com/search?q=fix+fx+copy+in+Pinnacle+20Contact Pinnacle if the information isn't in the link
4/5/2022 7:24:08 PM • Pinnacle... • Answered on Apr 05, 2022
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No Picture

You need a 'Y' splitter for the video to split between the TV and the Dazzle box.
1/19/2022 1:40:05 AM • Pinnacle Dazzle... • Answered on Jan 19, 2022
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Audio

use windows taskmaster, select process, find dazzle, right click, select priority, real time.
1/11/2022 1:46:28 AM • Pinnacle Dazzle... • Answered on Jan 11, 2022
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Dvd says wrong disc type

Are you trying to burn DVD's?, if that is the case you will need DVD-R or DVD+R. If you have already tried DVD+R, your burner may prefer DVD-R. If you are using a desktop computer, the front of the burner drawer should have a few logos on it, see if you can read what discs the drive has listed, or refer to your owner's manual for that same information.
12/2/2021 7:16:44 PM • Pinnacle... • Answered on Dec 02, 2021
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There is a small black outline going around my whole video screen.

I had the same problem but I had and still get a red line at the bottom of the screen. Best thing to do it crop it out or just add Pictue in Picture Video effect then set it to full screen then set the width and height so it can crop out it self...hope this helps
11/22/2021 3:21:22 AM • Pinnacle Dazzle... • Answered on Nov 22, 2021
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How to adjust the brightness in pinnacle studio

Hi and Welcome,

To adjust the brightness in Pinnacle Studio all you have to do is to click on Toolbox>add Video Effects. Standard RTFX then auto color correction.s


Regards,
9/30/2021 1:32:59 PM • Pinnacle Studio... • Answered on Sep 30, 2021
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After i import my hd video, it is cropped and i

I suggest getting Aimersoft video converter. I use Aimersoft video converter pro and its very good. You don't have to get pro they have different versions and trials so you don't have to buy. I would suggest getting that, because you can remove the black bars from movies. With Aimersoft video converter it supports hd videos and it can remove the black bars. If i helped please leave me a rating.
9/24/2021 2:45:39 AM • Pinnacle Avid... • Answered on Sep 24, 2021
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I have hooked up all

Greets - You are mixing cables up. You need to connect the Dazzle yellow, red, white cables to the yellow, red white cables on the TV. You can't plug standard video/audio cables into the component (red, blue, green) connectors on the TV.
take a look at this diagram, just pretend the devices on the left are all connectors on your TV.
http://www.pinnaclesys.com/presskits/Dazzle/DazzleDVD_Recorder_ReviewersGuide_May06.pdf
Good Luck, Mikeywaf
5/18/2020 9:36:50 AM • Pinnacle Dazzle... • Answered on May 18, 2020
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How to convert pinnacle video and upload to

Hi Follow the below instructions.
Getting Started: How to upload Print Once you've finished editing your video, made sure it's less than 10 minutes, smaller than 2GB in size, and in an acceptable format, you're ready to upload it.
  • Click the product_upload_languagecode.gif button in the upper-right-hand corner of any YouTube page.
  • Click the "Browse" button to browse for the video file you'd like to upload to our site. Select the file you want to upload.
  • Click the 'Upload Video' button to start the uploading process.
  • As the video file is uploading, enter as much information about your video as possible in the relevant fields (including Title, Description, Tags, and Category). You're not required to provide specific information, but the more information you include, the easier it is for users to find your video!
  • Click the 'Save changes' button to save the updates you've made to the video file.
It can take from a couple minutes to an hour for your video to upload to YouTube. If you're receiving an error with your Upload, you might want to make sure you're attempting to upload a file that's recognized by YouTube. YouTube accepts video files from most digital cameras and camcorders, and cell phones in the .AVI, .MOV, .WMV, and .MPG file formats.
bulb.gifPlease note: your video must meet our uploading requirements: no larger than 2GB and no more than 10 minutes in length. If your video does not meet these requirements you will need to re-edit the video file on your computer then upload the new file to our site.
Have more than one video file to upload?
Not a problem! You can upload up to 10 video files in a single uploading session.

4/7/2020 6:59:22 AM • Pinnacle Video... • Answered on Apr 07, 2020
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Will not burn to disc

Itunes music is not supported to import and to used to your Studio 11 you need to convert that file first before you import it.
3/31/2020 3:37:43 AM • Pinnacle Studio... • Answered on Mar 31, 2020
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If i get a dazzle dvd recorder, will it work on

Hi and welcome to Fixyah,

Yes it will work with Windows 7, The only problem that you encounter is if the driver of your device is not detected. Remember that the disc of Instant DVD recorder work with 32 bit only and not the 64 bit.
But no worry there is available driver for 64 bit if your Windows 7 is a 64bit.

2/29/2020 10:41:36 AM • Pinnacle Dazzle... • Answered on Feb 29, 2020
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