Panasonic Lumix - Recent Questions, Troubleshooting & Support

It's likely that the spot is a speck of dust that has found its way inside the camera and onto the sensor. Apparently when the lens barrel extends after the camera is turned on a small amount of suction is generated - enough to pull tiny specks of debris inside. Please refer to the following video:

Panasonic Lumix... | Answered on Apr 17, 2018


The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.


Panasonic Lumix... | Answered on Mar 01, 2018

Take it to a Panasonic Service Centre for an estimate.

Panasonic Lumix... | Answered on Feb 18, 2018

It wants you to format the card in the camera. This will erase the card so download any pictures on it first using a card reader if necessart.

Panasonic Lumix... | Answered on Feb 17, 2018

I am reliably informed if the cola was sweetened with sugar only a strip-down and manual cleaning has a chance of working.

If sugar-free an aerosol of plastic friendly contact cleaner might work.

Panasonic Lumix... | Answered on Feb 01, 2018

eBay is your best bet. Here is a quick listing I fould. Just search for your camera model and add "replacement screen". Most of these will ship directly from china.
New LCD Display Screen For Panasonic Lumix DMC TZ35 DMC ZS25 Camera Repair...

Panasonic Lumix... | Answered on Feb 01, 2018

Not all cameras have this facility - looks as if yours is one that doesn't. If this function is so important to you, why did you not check when you bought the camera ?

Panasonic Lumix... | Answered on Jan 24, 2018

You need the software that came with your camera. It is on a CD or DVD. If you can't find the software, the only thing I can think of is some free software like from Ulead, Pixir, BeFunkey, Gimp, Photoshop express. Or if your camera does have a memory card, buy a external card reader and use that to transfer the pictures and videos to your computer.

Panasonic Lumix... | Answered on Jan 22, 2018

Lens covers are delicate things. A bit of dust or dirt inside and the the springs can't do their job. When cleaning doesn't work, to repair this I remove the lens cover and shorten the springs by cutting off a bit and then reattaching them. A small bit of mollyd to lubricate helps too. never use oil or silicone.

Panasonic Lumix... | Answered on Jan 09, 2018

FX-01 was good camera in it's day but it has been out for 12 years and times have changed. That said, you can still get 1GB and 2 GB SD old-style cards on ebay and other sites. By the way, why hunt for a way to shoot on a 4GB+ card anyway? Low resolution (this one is 6mp) digital cameras with high capacity cards is a recipe for disastrous data loss. As long as your original cards for this camera are not corrupt just keep re-using those.

Panasonic Lumix... | Answered on Jan 09, 2018

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