Panasonic Computers & Internet - Page 9 - Recent Questions, Troubleshooting & Support

It is my experience even with Panasonic Toughbooks that they can get hot due to overheating caused by "Dust" accumulation. If this is the case, my advice is to use a compressor (not a can of compressed air) and physically blow-out the dust. I would first recommend to remove the battery pack and next to remove the hard drive removable "caddy" as well as the Optical Drive is the case of the CF52 or 53. Open all the rubberized covers and if there is a plastic insert covering the PCMCIA slots then remove those as well. I would blow methodically in thru all the open ports and doors, thru the cavity created by the battery and/or HDD caddy, thru the SDCard Slots, the PCMCIA slot and even thru the headphone and microphone jacks. With a compressor I would not allow the air pressure to exceed 40psi and realistically I would use 20-25 psi. I would prefer to use short bursts of air of between 1-2 seconds each rather than holding the trigger for a long time. With each air burst, you may "see" the air come out, which is not possible unless the air is mixed with "Dust", in which case you are seeing the dust come out. Don't forget to clean each connector (ie. USB, VGA, etc.) and close each rubberized door after you clean it so that you can remember which doors have already been cleaned. If you see any moisture coming out with the air and a fine film of water, be very cautious and proceed at your own risk. Moisture can damage the internal components of the Toughbook or any notebook. Good Luck. Regards, Richard - Montreal Based Panasonic Toughbook Authorized Dealer since 1989

Most Panasonic Toughbooks have a Physical On-Off Wireless Switch Built-In. I belive the one on the CF-52 is located on the front right-hand side hidden behind the handle. It is a small switch and you must slide it to the right side (On) as opposed to the left side (Off). Most modern Toughbooks also have a Wireless Switch Utility which may be required. If so, you can find the driver at: http://pc-dl.panasonic.co.jp/dl/search?q=&button=&dc%5B%5D=002001&p1=&p2=&oc=&lang= That is it. Good Luck. Regards, Richard - Montreal Based Panasonic Toughbook Authorized Dealer since 1989

On all Panasonic Toughbook Notebooks, you must get into the BIOS by pressing the F2 Function key when you turn on the Toughbook as it is booting. Press F2 repeatedly. This must be done in the 1-2 seconds before Windows starts to load. Then you will see Touchscreen usually on the 2nd page with the word "Enable". Simply select enable and press "Enter" and the choice between enable and disable will appear. Then select "Disable" with the cursor and then press Enter. Finally you need to "Save and Exit" the changes in the BIOS. That is it. Good Luck to you. Regards, Richard - Montreal Based Panasonic Toughbook Authorized Dealer since 1989

on it attach a keyboard and and press ctrl+alt+up

Easiest way to make your laptop faster is to turn off all of the programs that are starting from a cold bootup. Clean out the registry of unnecessary items and defrag it as well. And to further speed up your browsing add an ad block to your browser. And tweak your OS to get rid of items not necessary or specific to your needs.

The caddy on all Panasonic Toughbooks are held together by pressure. I use several paperclips (unfolded) to wedge between the side of the caddy and the small holes which are located around the caddy. There are two along the right side, one in the front and one in the back and two along the left side. I usually start with the far left side and work my way to the back, then to the far right side, slowly prying with pressure a few millimeters at a time. Finally I go to the right front, then the front and at last to the left front, almost in a circle. It is a little tricky and may require several attempts, but the caddy will come apart. Please try to remember how the cable attaches to you can re-attach after you change the hard drive. Good Luck

The CF-30 does NOT have an HDMI interface. The easiest way to hook to TV is by VGA Cable. Make sure the CF-30 is turned off. Attach the VGA cable to both the CF-30 and TV. Power on the TV first. Then power on the CF-30. Voila, the video signal should display on the TV. Make sure "source" on TV is set to PC. Good Luck

The drivers of all Panasonic Toughbook models can be found at the following website: http://pc-dl.panasonic.co.jp/dl/search?q=&button=&dc%5B%5D=002001&p1=&p2=&oc=&lang= Choose your model and operating system. Good Luck

All Manuals for all Panasonic Toughbook Models can be found at the following website: http://pc-dl.panasonic.co.jp/dl/search?q=&button=&dc%5B%5D=002005&p1=&p2=&p3=&lang= Don't forget to choose your product and the correct language of your manual. Good Luck

The CF47 Panasonic Notebook will even support Windows 98. The drivers are located here: http://help.panasonic.ca/english/support/sandd/softwarequery.asp# This is the Panasonic Canada Website and Drivers are still available. Good Luck

It sounds to me like you requre Win'XP Service Pack 3. If you are using Service Pack 2 or earlier, there is no SATA support which is why the HDD is not recognized. Get Service Pack 3 and your problems will be solved. Good Luck

The "unofficial" site of laptop service manuals including Panasonic Toughbook Service Manuals can be found at the following website: http://www.tim.id.au/blog/tims-laptop-service-manuals/ These manuals are from other countries and NOT from North America. They are authentic but should be used for reference purposes only. Good Luck

Intercom *700 and the extension will remove the light.

ALL Drivers for ALL Models of Panasonic Toughbooks can be found at the following website: http://pc-dl.panasonic.co.jp/itn/drivers/d_menu_en.html Make sure to select your operating system. Good Luck! Regards, Richard - Montreal-Based Panasonic Canada Toughbook Authorized Dealer since 1989

The following Panasonic Toughbook CF73 models are equipped with TouchScreen:

• CF73ECKTXDM
• CF73ECKTXKM
• CF73NCQTSKM
• CF73N3LTSKM
• CF73SCUTSBM
• CF73SCVTSBM
• CF73XCVTSBM

These are the units listed on the Panasonic Canada website as having TouchScreen. Other models may exist but have not been listed. I hope this helps. Good Luck! Regards, Richard - Montreal Based Panasonic Canada Toughbook Authorized Dealer since 1989

The only drivers for the CF37 I can find are on the Panasonic Canada Website: http://help.panasonic.ca/english/support/sandd/softwarequery.asp Enter CF37 (not CF-37) and you should find the right drivers. Good Luck! Regards Richard - Montreal Based Panasonic Canada Toughbook Authorized Dealer since 1989

There are a number of "unofficial" service manuals for various laptops and notebooks including some Panasonic Toughbook Models located at: http://www.tim.id.au/blog/tims-laptop-service-manuals/ These manuals are helpful but be careful about ordering parts from Panasonic based on these manuals. The parts may be for Toughbooks from another country and not for North America. Use these manuals only for reference purposes only. Good Luck! Regards Richard - Montreal Based Panasonic Canada Toughbook Authorized Dealer since 1989

Panasonic Toughbook Recover Disks are available to order at the following website: http://business.panasonic.com/support-computerstablets-dvdrequests Here is what they say: Recovery DVDs are available by mail for select Toughbook® products. Windows® XP back up service is only available to customers who purchased Panasonic computers with XP downgrade rights. Windows XP Backup Image and Windows 7 Recovery DVDs restore a PC to its original factory image. The standard Panasonic factory image includes the Windows operating system and all drivers/applications originally installed by Panasonic. Good Luck! Regards, Richard - Montreal Based Panasonic Canada Toughbook Authorized Dealer since 1989

ALL Drivers and Owners Manuals for ALL Panasonic Toughbook Models are located at the following website: http://pc-dl.panasonic.co.jp/itn/drivers/d_menu_en.html Make sure to select "Manual" on the menu on the left hand side, fourth down from the top. Good Luck! Regards, Richard - Montreal Based Panasonic Canada Toughbook Authorized Dealer since 1989