Northstar Garden - Recent Questions, Troubleshooting & Support

Any of the companies listed below can help you and are located in your area. These are all trained and certified service centers that specialize in pressure washer repair among other things.

Sincerely,
Aron Kerr
Landa Northwest
www.landanw.com

INNOVATIVE CLEANING SYSTEMS (ICS)
8724 WEST MALBORO ROAD
FARMVILLE, NC 27828 UNITED STATES
(252) 521-4291

CTS CLEANING SYSTEMS,INC
2185 ANGELIA M. STREET
FAYETTEVILLE, NC 28312-8398 UNITED STATES
(910) 483-5349

CSC INDUSTRIAL SALES & SERVICE LLC
600 - D UNION WEST BLVD
MATTHEWS, NC 28104 UNITED STATES
(704) 684-0223

MVP SERVICES, INC.
5813 A. TRIANGLE DRIVE
RALEIGH, NC 27617 UNITED STATES
(919) 788-0267

CLEANING SYSTEMS OF THE TRIAD
5610 RANDLEMAN RD.
RANDLEMAN, NC 27317 UNITED STATES
(336) 676-7283

Ensure all your additional rough in plumbing is capped, and toilets or sinks that are not used for long periods of time , sometimes p traps may dry up allowing sewer gasses to enter the home so use them once in a while or fill with water once in a while ,same with floor drains. If that isn't it check that you have them installed.

Sounds like the trigger is not closing, best to strip it down and check operation. Probably siezed in the open position.

The oil in the pump is probably leaking because a seal is blown and water is getting into the piston housing. Take a look inside at the oil. It should be brown and translucent. If it is gray, white or milky, you have a blown oil seal. This reservoir should only be 1/3 full of non-detergent oil to begin with. Hope this helps

Before you start up the pressure washer, hook up the garden hose, turn on the water, and wait for the water to come out the wand.(keep the triger depressed) If the water just mildly sprays out the nozzle then wait a few minutes for the air to bleed out of it. If the water just drips is has a weak stream then there is an obstruction either before the trigger or the nozzle. If you see water running out of the pump then your pump has damaged seals and/or cracked ceramic pistons. Pressure washers are great but need care. They can not be left out to freeze or it will damage unit. Also they can not be DRY STARTED. They must have water running through them, before start up or it will burn up the seals. If you have any other questions or comments pertaining to this issue please let me know. I will do my best to assist you. Thank you.

Cannot. Ensure u have a 3000psi wand.

If it connect to the outlet pipe/lance then it operates on SUCTION similar to blowing across the top of a beer bottle to make a noise. If thats the case it is a matter of blockage and ventilation of the soap bottle to allow air to enter as the soap is sucked out by the water flow.

Water inlet filter lime or dirt , 2 nozzle dirt 3 floss with o-rings valves 1 valve has dirt or broken o-ring between 1 of the valves 4 pressure control valve was not screwed. the nozzle (if it is a dirtkiller) is is broken mostly porcelain.

I think you mean an UN Loader this is a valve that redirects (bypasses) the pressureized water back into the intake when you release the trigger When it is not working the machine continues to build pressure and will bog down hope this helps the ed

If it really bogs down to where the engine is struggling....it's the carburetor. It's not allowing the engine the fuel/air ratio it needs for peak performance.

PDF]Owner's Manual - Northern Tool + Equipment

https://www.northerntool.com/.../1577544.p... Northern Tool + EquipmentCall NorthStar Product Support 1-800-270-0810 .... -During transportation take precautions to make sure pressure washer will not tip ..... A- Low oil shutdown.

you need to keep the gun open so allowed water to flow and not overpressure the pump.

So it's stuck out? If so loosen the recoil assy's bolts and it will snap back once it's loose enough. This usually happen due to bent recoil cover, swelling of the pull rope, or too much pull rope in the recoil (length).

Or it stuck in and won't pull over. If so remove the spark plug and see if it will pull. Keep away from the spark plug oil since if the unit is flooded with fuel or oil it will shoot out of the hole and cover you with it. If it does not pull over without the spark plug in, there is a 90% chance your motor is blown.

Let me know what you find

Oil used in engine is SAE30, I would suggest adding bit of Nulon or similiar Teflon based before even first run as it will extend life of the engine, This is air cooled Honda and therefore overheat easy.

Oil used in pump is Universal Tractor Transmission Oil.

Except two, all pumps are equiped with sight glass, fill as indicated on sight glass or dipstick.

To extend life of your equipment, change oil in both, engine and pump after 50hrs.

If you live in colder climates, where freezing is possible, do not forget to drain pump and high pressure hose from water to avoid winter damage.

Hope this will help keep your equipment in top notch for years to come:-)

check spark plug or ignitor first

If it is a twist coupler which won't turn, i use a pipe wrench or channel locks. If it's a quick coupler socket and the sleeve won't pull back, the quick coupler plug is bad. If you can't get them apart, both should be replacedTodd Lehkereplaced.

Usually what I do first is pull the pump off the engine. After doing that use your hand to back the motor's shaft up about a quarter turn. Then without the pump on try to start the motor. If it starts put the pump back on and try to run it. Sometimes the crank and piston get set just perfectly so you cant pull it over. If that doesn't work post here again and I will help you further.