Neff Refrigerators - Recent Questions, Troubleshooting & Support
Try this site - you may need to go to the bottom and look for support - then they will tell you to pick an appliance - scroll to the right to Frig/Freezers and look for or e-mail them for support there

Neff... | Answered on Feb 27, 2019

Verify the water supply is open and that the tubing is free of obstructions.

Neff... | Answered on Jan 18, 2019

There is often a small drain channel in the rear of the fridge for defrost cycles. The drain in yours is blocked with a jelly like bio-mass. Just clean it and put a dessert spoon of bleach down it.

Neff... | Answered on May 23, 2018

I think you have a freezover try unplugging the unit cleaning the ice box and all ice around the are and let the fridge thaw at least over night this should work

Neff K3965XO... | Answered on Jan 18, 2018

Check your condenser fan motor for proper operation. It is located beside compressor.

Neff... | Answered on Aug 29, 2017

First, try turning down the temperature control on the fridge incrementally and see if that gradually over time helps. If not, you may need to unplug the fridge for 15 or so minutes, hope it will recycle and then plug it back up, setting the control to what would be normally considered to be a moderate setting. If that fails, call a fridge repairman who you trust, , ,

Neff... | Answered on Jul 29, 2017

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