Native Instruments Music - Recent Questions, Troubleshooting & Support

Check you cue level ... it must be at 10oclock position

Native... | Answered on Nov 12, 2016

Make sure your hard-drive is not so full so that some of the drive can be used as cache. Make sure you have enough RAM memory on your motherboard. Use spynomore or Unhackme to make sure you are virus free. If this is a slower older computer you may still have trouble. It's best to always give specs for this type of question... cpu speed, what operating system 64 bit vs 32 bit etc.

Native... | Answered on Oct 15, 2013

That happened to me as well. NI was pretty good about a return and fix, didn't even ask me about the warranty.

Native... | Answered on May 08, 2013

There is a lot of information required to value a piano like that. According to records, that piano was made around 1910. The things that we don't know and cannot verify is the condition of the unit; wood type, physical damage, care etc all are considered. You need to have an appraiser come and look at it. You may be able to take very clear direct photos and submit those to an appraiser.

Music | Answered 15 hours ago

$185 to $300 used

Music | Answered on Oct 20, 2018

Martin has a great customer service dept!

The construction will tell you the most, however, Martin can tell you for sure.

Music | Answered on Sep 29, 2018

What problems are you experiencing, it is uncommon for chips to burn out

Music | Answered on Sep 28, 2018

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