Muratec Office Equipment & Supplies - Page 2 - Recent Questions, Troubleshooting & Support

checked the fusing unit then perform menu,*,45

Muratec MFX-2830... | Answered on Jan 29, 2018

Remove toner cartridge and service the sensor
Fix toner cartridge back when u are done

Muratec Office... | Answered on Dec 02, 2017

clean the optics ( copy glass ) and probably laser unit.

Hope that helps!

Muratec Office... | Answered on Nov 27, 2017

Error is a polygon motor lock error. The polygon motor is a motor with a mirror attached to its shaft that bounces the laser onto the drum unit. If you are getting a 0A, you need to have the laser unit replaced.

Please don't forget to rate your answers!

Muratec Copier | Answered on Apr 09, 2017

"when powered on ,m/c displays 003 error code how do i reset it"

Muratec Mfx-1950 | Answered on Feb 21, 2017

Do you mean Service CODES or Service Program MODES? Do you realize that there are almost 800 - 900 service codes and or program modes.... you would do better searching for a service manual for that machine, that will list the codes with explainations and program modes and what they affect when changed.

Muratec Office... | Answered on Jun 30, 2016

Easiest cause of that problem is printing with wrong driver. If IP's have changed you may be printing with an HP driver or some other brand. If it's not that easy then you may have to clear out everything from memory, which means emptying out several files that are on the OfficeBridge compact card inside. That requires a card reader attached to a PC or laptop. We've never done this without being on the phone with Muratec, making sure we didn't delete the wrong directories from the OB structure. How did it start or happen? Was there a series of lockups? Partially-printed faxes?

Muratec MFX2550... | Answered on May 24, 2016

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