Maxi-Cosi Baby Gear - Recent Questions, Troubleshooting & Support


If you're in the UK please contact us on our Facebook page for further instructions.

If you're not in the UK please visit and select the country you're in then choose the Contact Us tab on the right side of the screen for your enquiry to be sent through to the customer care team in your country who will be able to assist.

Dorel UK Customer Service

Maxi-Cosi... | Answered on Sep 02, 2018

My family fix isofix keeps beeping green lights

not sure if it will help, but worth a try

Maxi-Cosi... | Answered on Mar 18, 2018

My family fix isofix keeps beeping green lights

Please see my reply to another post, may work

Maxi-Cosi Baby... | Answered on Mar 18, 2018

Hi, I have good news. I had the same problem when I've bought a used familyfix base. The reason for this non stop test mode is corrosion on the chip contacts due to liquids spelt onto the base. The trick is to have some star allen keys old toothbrush and rubbing alcohol, FIX: open the battery cover, batteries out, unscrew two tiny screws - very small star tip, flip over the schematic. Mine had white-blueish corrosion spots on the chip and some small capacitors/resistors. That probably short circuited the system into test mode. Grab your toothbrush, dip it in the cap of the rubbing alcohol filled with it. now gently rub the corrosion off. Along / parallel the contacts and the small circuit parts. Wipe it with a clean paper towel, repeat until it is all clean. Remaining alcohol will evaporate in a minute or two. Assemble back, batteries in, and it WORKS! Took me hours of research and i disassembled it of disparity. Good luck to all!


Maxi-Cosi... | Answered on Mar 18, 2018

I don't really know about the Honda element but I do know the maxi cosi is one of the most popular, reliable, trusted, affordable and safest car seats on the market.

Maxi-Cosi... | Answered on Mar 03, 2015

Good Afternoon

On either side of the EasyFix base you will see a small square opening with the yellow IsoFix point showing through it. Take a flat head screwdriver and slide into this hole facing toward the front of the car and gently push the screwdriver handle so it ends up facing the rear of the car - this should unlock the IsoFix mechanism. You'll need to do it on both sides if both sides are stuck.

If this doesn't work, or once you have done this, take the base back to your retailer with your proof of purchase if it is under 2 years old and they will be able to assist.

Maxi-Cosi... | Answered on Jan 08, 2015


Full information on cleaning can be found in the User Manual or you can contact us via our Facebook page for specific assistance.

Dorel UK Customer Service

Maxi-Cosi Mura 3... | Answered on Dec 15, 2014


Spare part items can be ordered via your local Maxi-Cosi retailer or direct from the customer care team.

Maxi Cosi Mura 2008 2012 Spare Parts

Maxi-Cosi Mura 3... | Answered on Dec 15, 2014

Not finding what you are looking for?
Maxi-Cosi Logo

Family Lines

554 questions posted

Ask a Question

Usually answered in minutes!

Top Maxi-Cosi Baby Gear Experts

ray gallant

Level 3 Expert

56038 Answers

Douglas Dinnebeil
Douglas Dinnebeil

Level 2 Expert

211 Answers

Marc Cohen CPSTI

Level 2 Expert

158 Answers

Are you a Maxi-Cosi Baby Gear Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides