Masterbuilt Grilling - Recent Questions, Troubleshooting & Support


Try Googling (Masterbuilt)(20072514)(manual) without parens.

Masterbuilt... | Answered on Jul 13, 2017


Clean the burner injectors , Check burner pressure. may be to low causing soot . Lack of air or low pressure can cause soot .

Masterbuilt... | Answered on Jun 13, 2017


You have to buy new cabinet. Take a look on amazon... here: Amazon com Masterbuilt cabinet. I hope this was helpful. cheers

Masterbuilt... | Answered on Feb 26, 2017


I went to start my smoker Thanksgiving morning in Denver and I got the EAAF error. I checked all electrical connections and they appeared fine; I next removed the digital control box and stuck it inside my jacket to warm it up (was 15 deg outside) and lit a candle inside the smoker. After 20 min I put everything back together and it worked. Just remember to remove the candle inside the smoker. I plan to call Mastercraft on Monday to see if they can tell me what EAAF means.

Masterbuilt... | Answered on Dec 31, 2016

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