Magellan GPS - Recent Questions, Troubleshooting & Support


check their web site please, search for your model #

Magellan... | Answered on May 05, 2019


Good afternoon.
I also have 2 promark 3 receivers and at this point nothing could be predicted, one of them does not start, the screen turns on the light, but nothing appears on the screen.
Is there someone here who can help?
Thank you

Magellan Triton... | Answered on May 01, 2019


Look at your instructions.

Magellan GPS | Answered on Apr 24, 2019


I think you should have purchased Garmin. :>)

This is the page and it mention 'lifetime map updates', but their lifetime is 3 years! The site doesn't give map purchasing options like Garmin does. My Garmin has Canada Maps, when I went to the UK, I purchased the UK and Ireland Map and put it on an SD card which I inserted into the device. When I got to the UK, and switched it on, the Device said 'You appear to be in the UK, would you like to use the maps on the SD Card'. It worked. I think you should contact Magellan direct via their support page because your device DOES have an Micro SD slot.
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https://www.magellangps.com/magellan-roadmate-5630t-lm

Magellan GPS | Answered on Apr 15, 2019


Unfortunately the Maestro 5310 battery is not user replaceable under warranty. Amazon and other online vendors have a replacement battery kit including the tools, battery and instructions. Do not attempt this unless you are skilled with handling small wires and avoiding damaging other parts.

I hope this helps.

Cindy Wells

Magellan GPS | Answered on Apr 12, 2019


You should get the time from the satellites when the Magellan Roadmate 5630T-LM gets the vehicle's current GPS location. You may need to adjust the Time Zone. Press the Settings icon (wrench and screwdriver) on the Main Menu. Choose the Time Zone option (third icon down on the right side of the display in the manual). Tap the correct time zone for your area (including any daylight saving adjustments) and confirm to save the time zone. See the section of the manual on Settings starting on page 25 for how to navigate the menu. There are no details on the Time Zone section but the steps are similar throughout the menu. Magellan has the manual in their support section: https://service.magellangps.com/M0100/MagMainFrame.aspx . Chose the Downloads & FAQ section. After choosing your GPS model, click on the Manual tab. The current link to the manual is file:///F:/Users/Cindy/Downloads/RoadMate%205630T-LM%20User%20Manual.pdf .

I hope this helps.

Cindy Wells

Magellan GPS | Answered on Apr 12, 2019


Google (Magellan)(7771t-lmb)(manual) without parens.

Magellan GPS | Answered on Jan 25, 2019


Contact Magellan to inquire.

Magellan GPS | Answered on Nov 22, 2018


Magellan x13 12056 HELP NUMBER +1 833 272 0777manual - Magellan GPS

Magellan GPS | Answered on Nov 20, 2018


But the most recent for now is the rev 2.26 version HELP NUMBER +1 833 272 0777you are having.

When there is a new software update, you can find out through this link,

Magellan GPS | Answered on Nov 20, 2018


Power it down and then turn it back on... but make sure it is fully charged.

Magellan GPS | Answered on Oct 29, 2018

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