Logitech Radio Communications - Recent Questions, Troubleshooting & Support
Hello guys, im new in here. I have a anoying
I am not sure if this is your problem but I have had similar problems around microwave ovens, especially if they are older. We had some 2.4 GHz phones that would drop right off if the microwave was turned on and the phones were near it. Newer microwaves have better RF seals around the doors, but as the microwave ages, the seals get less effective. There are other devices that may cause your problem as well, so look around you and make note of where you are and what is in operation around you. You will probably find it is something like that that's effecting your blue tooth devices.
Bluetooth operates at frequencies between 2402 and 2480 MHz, or 2400 and 2483.5 MHz including guard bands 2 MHz wide at the bottom end and 3.5 MHz wide at the top. This is in the globally unlicensed (but not unregulated) industrial, scientific and medical (ISM) 2.4 GHz short-range radio frequency band. As you can see, there are many things that can effect blue tooth radio's. If there is a communications tower near you, that could also be causing your problem but unfortunately, there would be very little you could do to remedy this.
on Jan 27, 2018
I have just bought
Start on the Mac side by checking your sound input preferences. Do this by selecting under the apple pull down menu: System Preferences. Then get to the screen where you see all preferences icon's shown and select Sound. Once in the Sound preferences, select Input. Where is says "Select a device for sound input:" It is probably set to USB audio device since that worked for you. Look for Bluetooth Audio Device or similar name for your headset and select it. Speak into the h760 and adjust the input volume, you should see the input level go up when you speak. If not, your H760 bluetooth device is not properly paired. If your device does not show up, back up to the System Preferences page and select Bluetooth and follow instructions there. If that all is working but does not work in Parallels, inspect Parallels for Sound Input options and try to find your bluetooth device. Also check Windows sound input control panel to see that bluetooth is selected.
Hope this helps.
on Jan 14, 2018
I plugged in my usb-comected
Unplug the headset. I found in computers the computer knows when you plug it in and when you remove it. I do this a lot with a USB sound card. It's like plugging into the sound card and pulling the plug out, but with USB connection instead.
on Dec 01, 2017
My computer can't detect my friend's headset
A lot depends on two things
How they connect, Bluetooth or wired.
The sound card in the computer.
If Bluetooth, it has to be paired. If wired it has to be in the correct socket and they are seldom marked.
Some sound cards are not Duplex, in other words they can only listen or transmit, not both. There are also Sound Mixer controls in Settings, and one of them is a box that has a check mark for MUTE. You can usually get to these settings from the icons down in the Systray by the clock.
on Nov 24, 2017
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