Lionel Crafts & Hobbies - Page 4 - Recent Questions, Troubleshooting & Support

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New Lionel Polar Express train set-up issue. The

My son just got this train and we are having the same problem. Taking the last car off solved the problem for us. I think it has something to do with accessories and the transformer voltage output (See page 14 and 15 of the instructions).

I have still not determined why it won't run with the final car but am assuming it has something to do with the lights on the cars pulling too many amps and not enough left to run the train. I will let you know if I find a solution. If anyone else knows how to solve the issue, any assistance would be greatly appreciated.

Thanks
6/16/2014 4:37:10 PM • Lionel The Polar... • Answered on Jun 16, 2014
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The gate isluggish when it

Sounds like the solenoid is binding against the inside of the coil. Did you look underneath to see if some crud got in there?
6/16/2014 4:31:50 PM • Lionel O 27 252... • Answered on Jun 16, 2014
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I have a 1950's engine and transformer. I run it

Turn the power to the track off and then back on. The engine may stay still because the train is in neutral. Turn the power off and on once again. The engine should now go forward or reverse. Turning the powere on and off again will return the train to neutral. On and off again should make the train move in the opposite direction. If all of these steps work then the problem is in the "Direction" button of the transformer. But if the problem still persist, than the "E" unit in the engine needs to be serviced. More times than not it is the E unit. The direction button is a simple momentary off switch that has few moving parts.
6/16/2014 4:21:22 PM • Lionel New Haven... • Answered on Jun 16, 2014
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I have a lionel type KW Trainmaster Transformer

New wire and plugs are available at chuckstrains.com , they can also tell you how to get into it
6/16/2014 4:05:58 PM • Lionel Cw 80... • Answered on Jun 16, 2014
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Is the fan on the transformer always supposed to be on? As soon as i plug it in I get a whirling sound from the transformer that never stops. Is that appropriate?

Yes, I think so. It is connected via a rectifier diode to the transformer 18V output.
6/16/2014 4:00:02 PM • Lionel Cw 80... • Answered on Jun 16, 2014
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Whenever a piece of rolling stock sits on any

You must use insulator pins on the inside rails than come off the frog. Also make sure each track after the switch is wired with the same polarity. Keep power to center rail and ground to the same outside rail.
6/16/2014 3:55:23 PM • Lionel 027 Left... • Answered on Jun 16, 2014
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How often should tracks be cleaned. Engine slows down after running for a while

It depends upon how much you run your trains. Run your finger or clean cloth on the rail. If you see a dark mark your tracks need cleaning. You can also run another set of wires from the transformer to the spot on the track furthest from the transformer. You can even run a third or fourth equally spaced apart if you have large loops and long and heavy trains.
6/16/2014 3:47:51 PM • Lionel 40 Watt... • Answered on Jun 16, 2014
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Put smoke fluid in the wrong place on Lionel polar express train, got all the controls wet on main engine

Remove the shell. Soak up as much as you can. Leave out to dry or use a hair dryer on low until controls are dry.
6/16/2014 3:44:41 PM • Lionel The Polar... • Answered on Jun 16, 2014
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My 1941 Lionel train stops getting enough power to run all the way around the track. Voltmeter says 15 volts around all track and transformer says 15 volts. How do I test engine?

If your sure the loco contacts/wheels are clean and the track is ok then remove the loco bodywork and check the motor. You can apply a 12v supply directly to the motor contacts to test if it's running ok. If it does run ok then suspect and clean the brushes and associated connections. If it does not run try moving the motor armature manually. If it is stuck it is probably time to replace it. If it moves apply a light machine oil and test again.
6/16/2014 3:30:45 PM • Lionel Trains... • Answered on Jun 16, 2014
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What is lionel smoke pellet tamper used for? Why needed?

Yes, you do just drop the pellet in...But if there is any kind of crud built up in thesmoke stack, it may not allow the pelletto seat on the heating element. Thus thetamper is included to allow you to pushthe pellet all the way down. If you don'thave one, a piece of wooden dowel the right diameter can be used.
6/16/2014 2:47:42 PM • Lionel Toy... • Answered on Jun 16, 2014
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My transformer did not work

The internal fuse is probably blown. Contact Lionel at Lionel.com for instructions on how to get a replacement.
5/6/2014 5:23:28 PM • Lionel Cw 80... • Answered on May 06, 2014
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Lionel g gauge wont run on track

I think you have solved the problem. Check all the wheels to be sure that they all turn. The locomotive isn't powerful enough to drag a car with a stuck wheel.
5/6/2014 5:14:52 PM • Lionel Trains... • Answered on May 06, 2014
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Won't start

There are more than just one Polar Express set. What's the set number?
5/6/2014 5:12:44 PM • Lionel The Polar... • Answered on May 06, 2014
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Lionel instructions

Whic transformer?
5/6/2014 5:07:42 PM • Lionel New York... • Answered on May 06, 2014
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Lionel f7 only runs in reverse

Have you checked to see if the direction switch is on? Most Lionel locomotives can be set to run in one direction by turning the direction sequencing off. This is true for the newer electronic direction circuits and the older electromechanical E-units. Sometimes the direction units fail and the locomotive will only go in one direction or sits in neutral. If that is the case, the direction unit will need to be serviced (mechanical type) or replaced (electronic type). Go to Lionel.com for additional information and help.
5/6/2014 4:57:03 PM • Lionel Trains... • Answered on May 06, 2014
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Lionel # 3830 submarine instructions for assembly

You can download instructions and product manuals at Lionel.com in their customer service section. If you don't find what you need, use the Contact Us link to ask for help. Lionel offers great customer support.
5/6/2014 4:49:38 PM • Lionel New York... • Answered on May 06, 2014
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Lionel o guage polar express set transformer has a bell button but don,t work no sound

IfIam correct, the basic Polar Express came with just a whistle. There is an optional coal tender that has a better sound system in it...Whistle bell and steam sound also try reversing the power wires at the transformer or track
5/6/2014 12:44:27 PM • Lionel Trains... • Answered on May 06, 2014
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Lionel 6-5960 sound activation instructions

Contact Lionel Customer Service: 586-949-4100
3/6/2014 5:00:06 PM • Lionel New York... • Answered on Mar 06, 2014
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Thomas and friends train recieved for x'mas chuffing sound won't turn off with switch and train will not run at all

Contact Lionel Customer Service: 1-586-949-4100
2/9/2014 1:16:52 PM • Lionel Thomas... • Answered on Feb 09, 2014
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Fuel injector service costs and where can i have it done

Lionel Customer Service: 1-586-949-4100
2/9/2014 12:57:43 PM • Lionel Train... • Answered on Feb 09, 2014
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