LG Refrigerators - Page 8 - Recent Questions, Troubleshooting & Support

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How do i remove the covering of the wheels to lock

LG refergiators have floor stops that screw down to contact the floor to keep it from rolling when the doors are opened.

There is one stop on each side, In front of the front wheels.
You may need to remove the toe kick grille to see them.

Check your installation book or online @ www.lgusa.com
11/29/2019 1:10:33 AM • LG LFX25960... • Answered on Nov 29, 2019
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LG LSC26905TT refrigerator not freezing. Everything is melting in the freezer and fridge.. Lights are on, but no cold air is coming.

Remove all items from the fridge and keep open the fridge doors for atleast 2 days and that will remove all the frosted ice on the evaporator(which can't be seen) and shall work fine after two days.
11/26/2019 9:20:32 AM • LG LSC26905TT... • Answered on Nov 26, 2019
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LG Refrigerator 26905

reset by pressing the two temperature buttons on the front together for 10 sec until all the lights come on?
11/26/2019 9:17:06 AM • LG LSC26905TT... • Answered on Nov 26, 2019
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Ice dispenser on lg lt700p won't shut off

Well unless its a solar powered ice dispenser and the sun has'nt set yet, you
10/21/2019 2:53:26 AM • LG Refrigerators • Answered on Oct 21, 2019
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I have a LG LFX25960TT with ice/water dispenser. when i get water there is something floating in it. How can i replace the water line.

Check the line that goes from the water pipe to the back of the refrig. Someone may have used something they shouldn't have. The lines in the refrig won't break down like that.
10/16/2019 8:43:52 PM • LG Refrigerators • Answered on Oct 16, 2019
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LG LFX28978 Refrigerator, freezer not cold enough, maintaing temp at 40-41 degrees.

How did you remove ice from freezer. If you uses any type of tool (Scraper etc) then you have possibly punctured the evaporator tubes. These tubes can be either as a radiator type or form part of the freezer box and are very thin therefore susceptible to puncturing when using scrapers or such to remove ice. To remove ice from refrigerator condensers allow it to melt, you can use a hair dryer to speed this up but DO NOT use mechanical means.
10/3/2019 9:15:40 AM • LG Refrigerators • Answered on Oct 03, 2019
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LG water leak near the the filter

Take the filter out and examine the seals that are on it. Make sure there are no burrs or gouges. Put some shortning on it for lubrication, reinsert.
9/30/2019 2:44:36 PM • LG Refrigerators • Answered on Sep 30, 2019
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Have a LG refrigerator model#lfc207405T and its making a grinding sound like a loose fan checked the condenser fan on the back bottom and it is not it coming from higher up. Is there another fan.

it could be your evaporator fan that's located in the back of your freezer being blocked by ice buildup. you will have to turn off the light by either using a magnet or pressing the light switch off so fan will run while door is open. Fan will not run while door is open and light on. Do you have frost buildup on rear wall of the freezer?
9/26/2019 11:53:10 AM • LG Refrigerators • Answered on Sep 26, 2019
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I have an LG LPXS30866d/00 refridgerator. Water dispenser stopped working -ice maker also quit. Water is filling resevoir and lines are clear. Already replaced water valve next to filter. Help

This unit lists 2 separate water valves, which one did you change? MJX62831301 AJU72992603 Did you check for power at the water valve moles plug?
9/21/2019 7:29:24 PM • LG Refrigerators • Answered on Sep 21, 2019
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LG refrigerator not dumping ice.

I own a LG LFXS24566S and it was making ice but not dumping it. If I pressed the reset button, it would dump the ice and fill the tray again but once frozen it would still not dump the ice. A technician was dispatched to replace the ice-maker but the problem remained. During the next visit, he had me "reboot" the refrigerator by removing power for five minutes, which fixed the issue.
on Sep 21, 2019 • LG Refrigerators
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LG LFX28979ST freezer ice maker clicking every hour for about 20 seconds no ice

Check you water solenoid. Could have debris in the tiny inlet strainer
9/20/2019 3:53:18 PM • LG Refrigerators • Answered on Sep 20, 2019
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Error Code ER FF

I had the same problem. I can tell you that simply unplugging the fridge and letting it defrost isn't going to work. You need to get take it apart.

I had the Er FF code about 2 months ago and let the freezer defrost for a couple hours and it started working again. Then two days ago I got the error again. This time I decided to get inside there.

First and foremost, UNPLUG the fridge and TURN OFF the water!

Next empty everything out of the freezer and start taking it apart. You have to get everything out of it to get that back panel off. This includes the ice maker and the rails that the drawers slide on.

Now that the freezer is completely empty there are two screws that hole the back panel on. In my freezer one is a white screw high in the center and one was a gold screw in the little panel that the ice maker hooked up to.

Next grab the back panel by the little fins on the top of it in the middle. Give it a good firm pull, but take care not to yank it too far... it's still connected by wires back there. When I pulled my panel out I found a HUGE chunk of ice on the top of the panel just to the right of the fan that feeds cold are to the fridge. Get that thing off of there taking care not to damage the foam insulation and watch those shiny metal fins that are behind the panel.

While you're putting it back together try to dry everything off as much as possible (I tried see the bright side of the whole evolution and realized I could really clean my freezer).

Once it's all put back together plug that baby in, turn on the water, and enjoy the next four hours as it gets back to being cold.

I'd say you need moderate tinkering skill to do this. If you only own one screwdriver and you never use it you should probably call someone.

Hope this helps!
8/20/2019 2:03:30 AM • LG LRBC22544... • Answered on Aug 20, 2019
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How to access the drain tube on LG GR621R fridge from the top??

You should be able to get to it thru the top of the unit.
7/23/2019 10:06:20 PM • LG LRTBC1825T... • Answered on Jul 23, 2019
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How to reset lg lsfxc2476s ice maker

Try and un-plug the fridge for 10 minutes, then plug it back in. It should reset. Make sure the arm is in the down position inside the ice compartment.
7/12/2019 5:00:40 AM • LG Refrigerators • Answered on Jul 12, 2019
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Where can I buy lg fridge door handle base and decor cover to fit model no. Gn 422fw. They seem to be discontinued by lg

You can our web browser and Google exactly what your looking for with it's model number. or you could just go to the LG.com website, they should be able to help. And there's an appliance parts store i used when i needed a door latch for my front loader washer. But they do have almost everything. And there not to expensive. Try Thrifty Appliance.com. Good luck. Lynn
7/4/2019 9:54:05 PM • LG Refrigerators • Answered on Jul 04, 2019
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Hello, our LG GR-389STQ fridge is 16 years old. It has worked well all along. Now a sheet of ice regularly forms at the bottom of the freezer. I have seen videos explaining that it is likely a clogged drain, but I can't identify it in our fridge. Could anyone possibly help?

Only frost free models have a drain and that is recognisable by a funnel shaped moulding in the plastic of the cabinet liner terminating in a hole. Frost free models have a heating element that is switched on briefly after each cooling cycle, melting any ice that has formed over the evaporator. The resulting water droplets are channeled into the drain by the funnel-shaped moulding. The drain leads to a tray fixed to the compressor and the heat from the compressor causes the water to evaporate. The best thing to check if the drain is clear is a flexible curtain wire and for a good clean a variety of suitably sized brushes are available. Sometimes the insulation of a fridge or freezer becomes sodden with water and ice tends to build over that area. Where the drain runs through an area of sodden insulation where ice is forming it can be impossible to clear the drain. Check the outside of the cabinet for cold spots. The presence of a cold spot indicates the insulation is failing and it is time to replace...
6/30/2019 5:04:02 PM • LG Refrigerators • Answered on Jun 30, 2019
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LG REFRIGERATOR how do I get the internal covers off to allow me to clear its drain NO FROST GR432SF

We just did ours a few days ago. LG-GR419 could be similar to yours. Freezer part. We found the bottom drawer stuck with ice - frozen water dripping out from the drain. So, took three screws out. Due to the drain being frozen (could be a result of someone leaving the freezer door open at some point and then just closing it after some melt...the back panel will come off with a tug - after the ice behind it melted. We used a hair dryer to do this - sparingly. Can't afford to melt any plastic. Then once tugged off, we saw a layer of ice in the tray and defrost that with the hair dryer - until everything is clear. At the back of the fridge, we took off the panel - cleaned the dust clogging the slits - my Goodness, no wonder the fridge was working so hard! Chockablock! Anyway, traced the drain hole to a tube. But at that point, not sure why the drained water doesn't go through the tube - perhaps it is not meant to...maybe it is a slow drip and the fan at the back evaporates the water collected - so that was it. So far, it is back to normal. We also found it quieter.
6/30/2019 5:01:25 PM • LG Refrigerators • Answered on Jun 30, 2019
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Outer back and side of fridge is very hot

Turn it off. If you keep running it, it will die completely fairly soon. Please feel free to jump to the end if you don't want a fridge science lecture - it might help you figure out the problem though. When a fridge/freezer runs, the condenser (all the tubes at the back) will get warm-hot. That is where the heat goes from inside the fridge. First thing to check; is there excessive heat to remove from the fridge/freezer? Check the door seals are ok - cold air falling out of a bad door seal can make a fridge both cool and warm a room at the same time - which obviously leads to problems Check that the lights inside actually go off when you close the door by pressing the switch that the door usually presses when it shuts, and checking that the door will press the switch as far as it needs to go. Second thing; Check that there is adequate ventilation at the back - remember the ideal situation technically for a fridge is to have the bit at the back outside the house in the shade like an air-con unit. pull the fridge a bit more away from the wall and try blowing a fan onto it. Clean gently with a soft brush any dust etc that is on all the tubes at the back - it can cause an insulating coat to form. If the dust is sticky and hard to shift, then gently use a soft paintbrush and warm soapy water. Third thing; When the amount of refrigerant gas in a fridge system is getting low (they all leak a tiny bit all the time - even without any fault) two main things happen: The fridge gas has a lubricant mixed in with it that keeps the inside parts of the system oiled. when the gas is low, so is the oil and you get the same effect as running a car with no oil - runs hot, then dies. The low gas has an effect inside and outside the fridge - inside, near where the gas first enters the evaporator (the plate in the fridge that gets cold) it will get extra cold. the compressed refrigerant evaporates too quickly - easy way to explain is that there is nothing in front of it in the queue so it runs through too quick. the same thing happens in reverse when the gas goes into the condenser at the back, the gas condenses too quickly making the back very hot. I think, from what you say, that low gas is the problem. Although it is not too complicated, it is illegal for you to do it yourself in most places for environmental and safety reasons - get any fridge repair guy and he can do it and check for leaks at the same time. Hope this helps, and is in time to save your fridge :)
6/29/2019 12:19:28 AM • LG LRTP1231W Top... • Answered on Jun 29, 2019
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LG LSC27925ST ice tray won't dump/release frozen ice. I dig or pop it out and reset it and it fills and will work correct a time or two, but then again it sticks and tray twists but wont dump.

  1. Tray is worn or hard water build up
  2. 5989JA1005H ice maker assembly
  3. You could try removing it and then clean the cube tray with a ice maker descaler and then use a food grade silicone spray to coat the cube holes and follow the manufacturer directions.
  4. But I would just change it and be done.
6/20/2019 11:51:11 AM • LG Refrigerators • Answered on Jun 20, 2019
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