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LeapFrog Leappad... | Answered on Mar 27, 2019


I do believe there is a pinhole next to the power button or charging port which resets it to factory. Use a paperclip to push the button inside the hole for a few seconds. If it does not have a pinhole, follow this;

You may need to preform a computer reset. In order to do this you must download Leapfrog connect to your computer. Then, put your device in "connection needed mode" by holding down the right D-pad button and the home button while simultaneously turning on the device. Than, plug the LeapPad into the computer and it should begin to sync. Once the LeapPad syncs to the computer, it should boot up normally.

LeapFrog Leappad... | Answered on Mar 23, 2019


You need to do a Full Factory Reset from a computer that has Leapfrog Connect software downloaded to it. You can't do this from the device itself. It is a master reset which removes the operating system and reloads a fresh version.

https://www.youtube.com/watch?reload=9&v=mAICHprrxZk

https://www.google.com/search?safe=off&ei=mnxsXNbPM7COgge5u774Dg&q=leapfrog+epic+reset+&oq=leapfrog+epic+reset

LeapFrog Video... | Answered on Feb 20, 2019


I have the same problem and this is the response I just got from the company. "Regrettably, effective April 1, 2018, LeapFrog Connect software for this device has been discontinued and is no longer available. The device itself will continue to operate as normal with the last content that was loaded.
Currently, LeapFrog has no plans to provide further maintenance or support services for the feature of this discontinued product.
Best Regards,
LeapFrog Customer Support"
Does anyone have the software for a Mac that can make it available for downloading?

LeapFrog... | Answered on Dec 23, 2018


I forgot the code for the parent lock how can i reset it

LeapFrog... | Answered on Aug 12, 2018


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LeapFrog Toys | Answered on Aug 10, 2018


How can I reset Leapster GS

LeapFrog... | Answered on Jun 21, 2018


How do I obtain a parent code for my child's leap pad ultra? My child started the ultra before I could set up anything.

LeapFrog... | Answered on Feb 24, 2018

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