Kodak Office Equipment & Supplies - Page 3 - Recent Questions, Troubleshooting & Support

Verify that the ink cartridges are intact and securely inserted into the printhead, then make the same print.

1. Lift the printer access door, then remove the ink cartridges from the printhead.
2. Verify that the label on the ink cartridges is intact, and the cartridges are not damaged.
3. Verify that only KODAK branded ink cartridges are installed.
4. Insert the ink cartridges into the printhead, then press down firmly until you hear them click into position.
5. Close the printer access door, then make the same print.

If this will not correct the issue, try to follow these steps
Clean the printhead, then print a demo sheet.

1. Verify that inkjet paper is loaded in the paper trays.
2. Press Menu.
3. Select Clean Printhead, then press OK.
4. Select Deep Clean, then press OK. The On/Off light flashes green during the cleaning procedure.
5. When the On/Off light glows a steady green, select Print Demo Sheet, then pressStart.

If these steps will not correct the issue on the printout., you need to call Kodak technical support ( 1 800 421 6699) possible the printhead is defective and it needs to be replaced

Here is the solution I found on the Kodak ESP 5 Support Center web page. Hope it helps or else maybe just visit the web page and browse it to see if you can find the solution to your specific problem.

Question : How do I scan from my all-in-one printer using MICROSOFT WINDOWS Imaging Acquisition (WIA) Drivers on a computer running WINDOWS VISTA Operating System? Answer : For computers running WINDOWS VISTA Operating System:

1. Click Start > Programs/All Programs, and select Windows Photo Gallery.
2. Click Scan at the bottom of the Windows Photo Gallery window, then click New Scan at the top of the window.
3. Select KODAK ???? AiO (where ???? is the model number) from the Select Device window, then click OK.
4. Click Preview and make whatever adjustments needed to achieve the desired scan.
5. When you have made the desired adjustments, click Scan.
   During scanning, the progress is displayed.
   When the scan is complete, the file is displayed in the Windows Fax and Scan window, along with a preview of the file.
6. Click Save as... to save the file, or click the Print icon to print the file from the Windows Fax and Scan application.

It might be a matter of cleaning the printer heads and seeing if it makes a difference. See page 34 of the manual available at this site. http://resources.kodak.com/support/pdf/en/manuals/urg01093/ESP3200Series_XUG_GLB_en.pdf

look in the printer cartridge access area and there should be a service number. That is the same as the serial number. If it's not there, it will be on the bottom of the printer.

A runtime error is a software or hardware problem that prevents a program from working correctly. Runtime errors might cause you to lose information in the file you're working on, cause errors in the file (corrupt the file) so you can't work with it, or prevent you from using a feature. Unlike stop errors, runtime errors don't typically cause Windows or a program to stop working. Here are few steps that you may try in order to fix the issue. a. Turn off the all-in-one printer and, if connected via USB, remove the USB 2.0 cable. b. Remove KODAK AiO Home Center Software from your computer. NOTE: Select Control Panel > Programs and Features. c. Reinstall the latest software for your printer. I. Locate and select the software download for your printer. II. Follow the instructions to install the software. d. Reconnect the USB cable when prompted during the installation.

Theres alot of possible reason why you're having those print out. In your case since your complaining about the ink being to wet.. check the paper that ur using is it a photo paper? is it inkjet compatible? did you use the same paper you used before? Possible that your Print Head is defective. Have you tried using the ITG(interavtice troubleshooting Guide) www.kodak.com/go/itg

If that does not work call kodak. 1-800-421-6699. :-P

3802 Mean Printhead Failuer

All You need to do is turn the printer Off and On

And if the problem still there

Remove the ink cartridges and the printhead

And if the problem still there
Do it that again for (5x)

And if the problem still there

Tell this to kodak support

And tell the troubleshooting steps you did.

Try to Reset the cartridge..

On many printers (i can't speak specifically to yours) there is a "negative" setting.
All I can suggest is to browse through your printer properties:
"Start"
"Control panel"
"Printers and faxes"
"right click" the printer icon"
Then "left click" on "properties"

Then browse in your "printing preferences" though all of the buttons and you will likely find a "negative" setting or something similar. then deselect it.
I hope this helps.

My printer will not print black ink. The color ink is very light. I replaced a new color cartlidge, cleaned the printheads and tried to callibrate, but the printer could not identify the callibration page from my scanner. Can you help me resolve my problem?
Thanks,
Carol

Kodak has had problems with the print heads on these printers. Call their Customer Support at 1-800-421-6699, 9 A.M. to midnight Eastern time, 7 days a week. They will probably ship you a replacement print head and cartridges.

Hi. Error means your printer failed to communicate with the printhead. If issue is not resolved by turning the printer off/on then you need to buy a new printhead. Here's a link on how to install a new printhead.

Warning to FixYa readers - DO NOT CALL THE FAKE TECH SUPPORT NUMBERS POSTED ALL OVER THIS SITE. These phony support numbers or web links send you to criminal call centers where they will install malware, steal ID and/or extort money from you. Please only ever use the support contacts from the official company website {edited by volunteer Expert}

SCAM DO NOT CALL THESE NUMBERS. These phony support numbers send you to criminal call centers where they will install malware, steal ID and/or extort money from you . Only ever use the support contacts from the official company website

Printing quality on this printers is great, yet there are some trouble with older printheads.

You should follow this in order to fix the problem:
- Remove both ink cartridges
- Remove printhead (press release button on the inner left corner of the printhead, above where the black ink cartridge goes)
- Close the cover and wait until it tells you that the printhead is missing. When it does, open the cover again and place the printhead inside (put it in and press towards the back of the printer, make sure it makes a loud snap).
- place both ink cartridges in
If the printer says "press start to copy", press the menu button and select calibrate printer, and then select "print calibration sheet".
If it just tells you that there is a new printhead detected and calibration is requiered, follow the instructions it will give you.

Once you calibrate the printer,
- Press menu, scroll down to "clean printhead" and select "deep clean"

Once that is completed, go ahead and print.

If it is still not working, you got a defective printhead and you need to replace it.
You will need to go to kodak.com/go/itg for additionl troubleshooting and the replacing of your printhead, or you should just call 1 800 421 6699 and have then replace the printhead for you. This is free of charge.

In the link, Amazon, eBay, Walmart. Try cleaning it first. https://www.google.com/search?q=printhead+replacement+kodak+ESP+C110 ..

Page 17 talks about a gate jam page 26 troubleshooting may be helpful http://resources.kodak.com/support/pdf/en/manuals/slideProj/carousel_user_manual.pdf You might find jims answer from a past posting useful also

hi Here is the link for a Kodak ESP 3 printer firmware download, Windows OS. http://support.en.kodak.com/app/answers/... Here is the link for a Kodak ESP 3.2 printer firmware download, Windows OS. http://support.en.kodak.com/app/answers/... Here is the link for a Kodak ESP 3.2s printer firmware download, Windows OS. http://support.en.kodak.com/app/answers/...

I'm having a simialr problem, I can get my Kodak EasyShare 5300 printer to print pictures just fine, I can even get it to copy & print from the scanner. In both black and color inks. What I can not get the Kodak EasyShare 5300 Printer to do is to print from Microsoft Office Word, or Works for that matter any text document what so ever. I've never had a problem with the printer ever, not even when I upgraded to Windows 7 it printed just fine up till a few months ago and started acting up. At first I thought it was because I hadn't used it in awhile so I replaced both cartridges so they are brand new. Tried my experiment again and it did the same thing, pictures, and copy and print from the printer works just great...text however from the Word programs....nothing but a blank page.

Running Windows 7 - 64 bit Dell Touchscreen, Dual Core Processor. Before you ask...before this incident the Kodak Printer intergraded just fine and worked without incident. Since it is not the printer portion (unless its the printhead), it has to be a software problem...although, I used the disk that came with the printer to re-install it and not from the web just in case that was the problem. Course would installing the web upgraded software be of any assistance? Anyone have any solutions? Thanks.