JVC Office Equipment & Supplies - Recent Questions, Troubleshooting & Support


I have a JVC DLA-X9-B projector which I think is the almost the same as the X7 and X3 the manual is the same.Its about 2 years old.It stopped working suddenly while I was watching a movie. Indicator lights were both on red and lamp light flashing orange. Replaced the lamp and it did not change the status,did cleaning filter bit , did lamp reset from the remote , did reboot and plugged it at a different ac outlet all that did not work . The lens cover is stuck at opened and the only thing you get when plugged in is the red light on and after 30 seconds the lamp light comes on orange .No fan came on no moving lens cover only flashing orange light.
From this conclusion was the power supply was working and software was a question mark either it was corrupt ,but the power cycle and lamp test start was normal and it checked the lamp and reported orange .So all the more it pointed to either the ballast or the power feeding the ballast.
I opened the projector up started with the screws at the bottom removed the the adjustable screw in legs. Removed the left and the right plastic cover ,then bottom cover, lamp cover, top cover plastic and then top metal plate cover, back cover until parts were all visible ,then put back the screw in legs a placed projector in an upright position. All this was in suspect that the ballast is the problem.
jvc-dla-x3-bu-will-not-power-2-lights-zogl1yh0b34d0jvl0ocjipaz-3-6.jpgThis is the top view photo.
On the right black plastic cover is the lamp fan and air duct.
At the center is the lens assembly and motors for focus lens shift etc.
on the left are stacks of electronics that are stacked board on board of about 4 or 5 layers.

jvc-dla-x3-bu-will-not-power-2-lights-zogl1yh0b34d0jvl0ocjipaz-3-11.jpgthis is the side view of the stacks of boards, to get to the ballast these have to be removed.NOTE LABLE ALL CABLES AFTER REMOVING THEM AS THERE ARE MANY OF THEM.Remove the side plate

jvc-dla-x3-bu-will-not-power-2-lights-zogl1yh0b34d0jvl0ocjipaz-3-18.jpg
Remove hdmi and land board,carefully there are connectors on bottom and all sides of this board.

jvc-dla-x3-bu-will-not-power-2-lights-zogl1yh0b34d0jvl0ocjipaz-3-27.jpg jvc-dla-x3-bu-will-not-power-2-lights-zogl1yh0b34d0jvl0ocjipaz-3-38.jpgthen remove the next board ,remember to lable all the cables.
jvc-dla-x3-bu-will-not-power-2-lights-zogl1yh0b34d0jvl0ocjipaz-3-51.jpgthen the next board bellow ,carefull this one has 2 side connectors on pictures top side
jvc-dla-x3-bu-will-not-power-2-lights-zogl1yh0b34d0jvl0ocjipaz-3-66.jpgthis will be what it looks like.Note the bottom most is the power supply.,This feeds the ballast as well as other low voltage Dc components.THE CONNECTOR WITH THE WHITE END AND BLACK AND RED CABELS IS THE BALLAST FEED(picture above) .The ballast is located in a black plastic box above the power supply.The only way to remove it is to continue dismantling further. jvc-dla-x3-bu-will-not-power-2-lights-zogl1yh0b34d0jvl0ocjipaz-3-83.jpgthis is the top view and the yellow tags you are seeing is cable labelson the wires.

jvc-dla-x3-bu-will-not-power-2-lights-zogl1yh0b34d0jvl0ocjipaz-3-102.jpgthis picture is with all boards removed to check for physical burn outs on components
mainly on power supply ballast feed and ballast itself.
jvc-dla-x3-bu-will-not-power-2-lights-zogl1yh0b34d0jvl0ocjipaz-3-123.jpgall boards out
jvc-dla-x3-bu-will-not-power-2-lights-zogl1yh0b34d0jvl0ocjipaz-3-146.jpgthis is the power supply board it has both low and high voltage output .Low for logic boards high output for ballast.Ballast feed from power supply should put out about 380 volts dc during projector boot up and zero during orange blinking light,(you can skip this removal of power supply if you read the 380 volts output on multimeter at boot up.Do this before taking all the boards apart but remove the side plate to access the output and check the output at boot up ,warning do not short this while reading output.
jvc-dla-x3-bu-will-not-power-2-lights-zogl1yh0b34d0jvl0ocjipaz-3-171.jpgpower board made by sumida and so is the ballast
jvc-dla-x3-bu-will-not-power-2-lights-zogl1yh0b34d0jvl0ocjipaz-3-198.jpgfinally the ballast is out this is what it looks like,do you see the dark grey wires they lead to the optocouplers (little led light sensing switch looks like a square little box all 3 are side by side)
jvc-dla-x3-bu-will-not-power-2-lights-zogl1yh0b34d0jvl0ocjipaz-3-227.jpg this resistor came out of the ballast ,notice physical damage like a hole in the center of it,tested it out of the board and yes its dead replaced this.
.Did all the checking one by one of the components then found one of the optocouplers had gone dead.The one located in the center of the 3 replaced that ,put it all back and got it working again.
The ballast cost 300 usd I bought one too and kept it handy just incase.
But for the meanwhile the old one is back and working just fine.

JVC DLA-X3... | Answered on Oct 03, 2017


I had the same trouble with telephone answering machines - every thunderstorm and I would need a new one...

Lightning strikes and near misses and power outages can create mains borne voltage spikes and surges that frequently damage sensitive electronics. These days almost everything is a computer or contains a computer that uses extremely sensitive CMOS chips.

Electronics manufacturers don't make things better than they need to be for obvious reasons and so it is up to the user to protect appliances from damaging surges by using the most expensive of these with a surge protector and by using an area protector.

Since the penny dropped and I invested in a surge protector I haven't needed to replace my answering machine...

JVC DLA-RS4800U... | Answered on Aug 26, 2016


when i plug in power x30 jvc dila is red light on and lamp light on and the waning light r 6 time flash again and again

JVC "DLA-X30... | Answered on May 30, 2015


try turning off the projector, disconnect the power cord and remove the lamp again. then press the power button for about 10 seconds to fully drain power. afterwards, connect/insert the lamp again making sure it is securely connected with the cover, power on the device and attempt to reset the lamp time again. let us know how it goes.

JVC Office... | Answered on Apr 06, 2014

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