JVC GR - Recent Questions, Troubleshooting & Support


If is is only months old, contact the seller for warranty diagnostics and repair. It can only be the charger, the lead or the batteries.

JVC GR-AXM18US... | Answered on Apr 07, 2018


Just look at the cam as an external HD. Then you can browse with Explorer, find the pics and copy/paste to the NT machine. After the paste, delete from camera. Don't cut/paste and possibly lose all.

JVC GR-AXM710... | Answered on Feb 27, 2018


Hello, Regina -

Without knowing the make and model of the camcorder it is a challenge to give you the best information.

Instead, I suggest you take the camcorder to a store which specializes in cameras and related equipment. Someone at such a store can give you the best advice.

Note: For more permanence of the videos you may want to have them transferred to a DVD.

Best wishes.

JVC Cybercam... | Answered on Feb 06, 2018


Try using Google to search for the software you need.

JVC Cybercam... | Answered on Jan 19, 2018


Turn the power switch on your camcorder to "Off." Connect the USB cable that came with the camcorder to the USB port on the camcorder. If you are using the DV cable, connect one end of the cable to the computer first. Put the other end of the USB cable into the USB port on your computer. If you are using the DV cable, connect it to the camcorder. Power on your camcorder. Wait while your computer recognizes the attached JVC GR-D270U camcorder. Typically you will get a pop-up on your screen asking how you want to proceed once the camcorder has been recognized. Open your video editing software, such as Adobe Premiere, Roxie, iMovie or Windows Movie Maker. Import, or capture, the video from the camcorder to your computer using the video editing software. For example, in iMovie you click on "File," then "Import from Camera" to download the movie from your camcorder to the computer.

JVC GR-D275 Mini... | Answered on Jan 13, 2018


Take it the service centre

JVC GR-AXM710... | Answered on Jan 08, 2018

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