HP Office Equipment & Supplies - Page 8 - Recent Questions, Troubleshooting & Support

This can be caused by a number of reasons however it is mostly caused by the toner cartridge missing a small spring on one end. Try replacing toner cartridge first.

Hardware failure: during the starting/boot process the processor loads the firmware, moves the printing heads and the rollers and the precision of their movement is checked. If something is not right the boot process is aborted and an error code is displayed on the small LCD screen.
If no code is displayed then the defect is in the printer's processor itself - if this is the case the printer is effectively dead: the only way to fix that is to replace the mainboard and that would cost more than a whole new printer.

Go to this link, pull down to get to the WIN 8 OS that you have, and download the driver. HP LaserJet 3055 All in One Printer Drivers

Download the latest drivers from hp.
here is the link to your hp printer for windows 7
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=1140780&prodTypeId=18972&prodSeriesId=1161389&swLang=8&taskId=135&swEnvOID=4062

Hi, please ensure that your printer is not overheating from extensive operating first. If so, please it off for 30 minutes before using the printer again. If you have any external usb drives attached to the printer, please remove them, restart the printer via the power button and check the display again. If all else fails, you might need to factory reset your printer to be able to overcome this issue. Thank you.

There could be several reasons why the copier is producing blank pages. Here are a few possible causes:

1. The ink or toner cartridges are empty or low. Make sure you have new cartridges installed, or try replacing the old ones to see if that fixes the issue.
2. The scanner bed or the glass surface is dirty. Clean the scanner bed and glass surface with a soft, lint-free cloth to remove any dust or debris.
3. The paper tray is empty or has malfunctioning paper. Make sure there is paper in the tray and that it is not wrinkled or damaged.
4. The printer drivers are out of date or corrupt. Try updating the drivers to see if that fixes the issue.

If none of these solutions fix the problem, there may be a more serious issue with the printer that will require professional repair. In that case, you can try contacting HP customer support for further assistance.

Hi, please ensure that all of the cartridges are created by HP and not a 3rd party developer. If not, the HP firmware would stop that one cartridge from printing. Also, you can ensure that the color that's not printing isn't empty. Otherwise, you can check that each color cartridge is properly installed and then restart the printer before moving forward. Thank you.

1.replace the cartridge.
2. check PCB board contacts
3. replace PCB board

You use your printer settings to set quality of image.

Description
The device could not print the current page because of its complexity.

Recommended action
Press ENTER to clear the message.
Allow the device to finish the job, or press CANCEL to cancel the job.
Lower the USB speed on the product by turning off "High Speed USB". Following are instructions on how to do this from the Secondary Service Menu:
To access the Secondary Service Menu press the Menu button.
Now press the #2 button and use the < arrow to navigate to the High Speed USB selection.
Press Enter and then use the arrow key to go to Off and press Enter again.
Press the Cancel button twice to exit the Secondary Service Menu.

There are a few possible reasons why your HP Photosmart printer may not be printing pictures, particularly if it is able to print an 8x10 size but not a 4x6 size. Here are a few things you can try to troubleshoot the problem:

1. Check the printer settings: Make sure the printer is set to the correct paper size and print quality settings for the type of pictures you are trying to print. If the settings are not appropriate for the size or quality of the pictures, it can affect the print quality and cause the printer to display an error message.
2. Check the paper tray: Make sure the paper tray is correctly aligned and has enough paper to accommodate the size of the pictures you are trying to print. If the paper tray is not properly aligned or is empty, it can cause the printer to malfunction.
3. Check the ink cartridges: Make sure the ink cartridges are properly installed and that there is enough ink. If the cartridges are low on ink or not properly installed, it can cause the printer to display an error message or produce poor print quality.
4. Check for any visible issues: Inspect the printer and its components for any visible issues that may be causing the problem. This can include debris or foreign objects that may have gotten stuck in the printer, or damage to the printer or its components.

If you have tried these troubleshooting steps and the problem persists, it is recommended to have the printer serviced by a professional. A technician will be able to diagnose the problem and determine the necessary repairs. I hope this information is helpful. If you have any further questions or need additional assistance, please don't hesitate to ask.

If your HP Designjet 500 is not detecting the new printhead, there could be a few different issues causing the problem. Here are a few things you can try to troubleshoot the issue:

1. Check the printhead connection: Make sure the printhead is properly connected to the printer. If the printhead is not securely installed, it may not be detected by the printer.
2. Check the printhead compatibility: Make sure the new printhead is compatible with your HP Designjet 500 printer. Using a printhead that is not compatible with your printer can cause issues with the printhead being detected.
3. Check the printer firmware: Make sure the printer's firmware is up to date. If the firmware is out of date, it may not be able to recognize the new printhead. You can check for updates by going to the HP Support website and downloading the latest firmware for your printer.
4. Check for any visible issues: Inspect the printhead and the printer for any visible issues that may be preventing the printhead from being detected. This can include debris or foreign objects that may have gotten stuck in the printhead or printer, or damage to the printhead or printer.

If you have tried these troubleshooting steps and the problem persists, it may be necessary to have the printer serviced by a professional. A technician will be able to diagnose the problem and determine the necessary repairs.

This printer requires you turn it on first and then hit print on your document. If you do not turn it on first, you get a printer offline error message.

i have the answer
mail me printerman007 at gmail.com

msconfig startup items.
xp is; start button>run>type msconfig>startup tab>look for any entry with HP in the title and check that box.