Hoover Logo

Hoover Recent Questions, Troubleshooting Help & Support

  • 833 Products
  • 38K Answers

perhaps if we had a model number we could find more information . Hoover makes many models you see

Hoover Vacuums | Answered on Mar 08, 2017

There are different models with different ways to install the bag. The most common one is where the bag just pushes over the tube where the dirt comes into the dust compartment. Some have a paper bag inside a cloth bag with a variety of ways to attach the bag. For instructions on your specific model please include your model number.

Hoover Vacuums | Answered on Mar 06, 2017

The belt may seem fine but could still be causing your problem. If it is over 6 months old replace the belt.

Hoover Vacuums | Answered on Mar 04, 2017

Contact Hoover for an authorized service department in your area or as most vacuum cleaner service departments are OK with the known brand, either purchase the spares and fit them yourself or take it to a repairer.

Hoover Vacuums | Answered on Mar 04, 2017

By your description I believe you have a Hoover Windtunnel self propelled upright vacuum. The belt tensioner will tighten up the belt and make the brushroll spin when you recline the handle into the vacuuming position if the hard/carpet lever is in the proper position.

Hoover Ultra... | Answered on Mar 04, 2017

There is a part called the "nozzle adjust cam" (part number 38563007) that maintains the height of the front wheel support.

Hoover Vacuums | Answered on Mar 03, 2017

Check that power is reaching the unit and that the on/off switch is fine. If all ok, then check to make sure that the brushes of motor are making contact with the commutator.

Hoover Vacuums | Answered on Mar 03, 2017

The bearings on the ends of the brushes can get clogged with things e.g. hair and this can cause the roller to seize.

Hoover Vacuums | Answered on Mar 02, 2017

I am not sure of the motor wattage but it is unlikely to exceed 2kw and is probably much less so that sort of load being plugged into a power outlet capable of safely delivering a much larger current is unlikely to cause heating of the plug. That the plug did become hot indicates a poor contact between the supply cables and power outlet, between the power outlet and plug or what seems the most likely, between the plug and the power cord.

Given that the plug has been getting hot and that most breakdowns of portable appliances including vacs are internal breaks of the power cord usually at or somewhere near the plug, so that would be a good place to start testing...

Hoover Vacuums | Answered on Mar 02, 2017

Not finding what you are looking for?

Ask a Question

Usually answered in minutes!

Top Hoover Experts


Level 3 Expert

68032 Answers

Brad Brown

Level 3 Expert

14754 Answers

Steve F

Level 3 Expert

887 Answers

Are you a Hoover Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides