Graco Alano - Recent Questions, Troubleshooting & Support
Front wheels do not lock on
get new retainers that lock onto the axle to stop the wheels from falling off
they look like a washer with internal teeth that expand as you push them on but dig in when trying to pull off
Graco alano not folding? the push and twist handle not turning??
Took a while but finally figured it out. Original thinking was that the problem is in the handle twist and release mechanism. The problem actually lies in the collar where the unit locks into place. If the stroller is in the open position it can't be fixed unless it's folded up. To open stroller without the twist handle -- locate both black spring loaded collars where it locks into place (approx outside where the seat and seat back meet). Manually pull both the collars up the shaft. The spring is tight and it may take an extra set of hands to get the right leverage. Once the unit is in the folded position -- flip the stroller upside down and blast WD-40 into the hole where the spring pins are and work the black collar up and down. The twist mechanism on the handle will now work. My daughter claims it didn't even work that good when the stroller was brand new and we saved the time and trouble of shipping the entire stroller and seat system back to Georgia just to let the Graco people decide what to do. Bottom line is that this mechanism design stinks from the get go. Hope this helps.
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