GoVideo Audio Players & Recorders - Recent Questions, Troubleshooting & Support

check the order they are in and see if they are being sorted in alphabetical order of file name. If they are then rename file name and put a 11_ if front of the file name and then make the next one 12_ and then 13_ and then 14_

Have you tried using the install CD to re-install the player? Or you can go in windows and under folder options, click show hidden files and folders. And hide operating files. This will show all the files on the CD. Remember to restore the settings to normal after you have done.

You should find your MP3 player on your PC as a Removable Disk when you connect it to USB port. sometimes it asks for a driver. If they sold you it without it, actually you don't need it. It should find the driver by itself and stat up. If you can't see that external or removable dik, yuo got a faoulty produt or you have a bad USB port. Chech if your port is working, change it to another port, but if still nothing, your player has a failure in it's USB outlet. Take it to check for warranty

Hi ukwildcat87...

Unless your running windows 98 you do not need drivers as they are already installed in your computer using XP,Vista,Windows 7.
Your MP3 player may not be recognized by the computer...for that problem thy this solution.
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Go to Device Manager
To get to Device Manager you will:
Right click on My Computer>Properties>click the Hardware Tab>Device Manager.
After you are in Device Manager look for your MP3 player or Unit.
Here you should see no "Yellow" exclamation points.
If you do they they are telling you that you have a device conflict.
If you currnetly have your unit plugged in, you may notice the "unknown device" which would be your Player or Unit.
If you unit has an exclamation point by it, then you will need to click on it and delete it.
After you remove all devices with conflicts then click on refresh and search again for your MP3 player/Device.
The computer should install your device this time and solve your problem with connection of the MP3 player/Device.
Please take time to rate me thumbs up.

Sounds Like you need to get device drivers for this MP3 Player. Try driversguide.com or drivershq.com. Hope this helps

This is going to depend on your preference. But the easiest way is to go get a fiber-optic cable and hook from the audio out on the tv to the audio in on the Rio. The cables are not that expensive anymore. And they are worth every cent. They are super easy to install and get a lot better sound quality.