Kitchen Ranges - Recent Questions, Troubleshooting & Support

So F71 does mean that your touchpad is failing or one of the buttons is sticking. Try to unplug the oven and use a hair dryer to heat up the touchpad. Rub the buttons with your thumb in case one of them is sticking and then let the unit cool down. Plug the oven back in and if you still get an F71 error, the only thing you can do is replace the touchpad

GE Kitchen... | Answered 3 days ago

You will need to replace the probe. Here is the part to order.

GE Profile... | Answered on May 05, 2019

Have you checked inside it? Most of my appliances have envelopes containing schematic diagrams tucked inside them at the factory.

GE Kitchen... | Answered on Apr 23, 2019

Modern ovens are much slower to preheat than older models. In some cases it is because they only use the bake (lower) element, while the older units used both the bake and the grill (upper) elements to preheat. If this is a new condition of your oven, check for malfunctioning oven element(s). A loose or intermittently non-functioning element will create a slow heat-up.

GE Kitchen... | Answered on Apr 20, 2019

Take out the 4 burner knobs, just pull them straight out. Then, you'll see those round holders for the burner knobs, about 1 1/2 inches in diameter. They actually screw out, lefty-loosey, righty-tighty. Those 4 things are holding the control panel onto the oven, aka the keypanel. When you unscrew them, you should be able to pop the keypanel right off, depending on how strong the seal is (ours was worn and weak - 8ish years old I think). The problem you described sounds like the ribbon cable is unplugged, or has some gunk on it. A guy on Youtube says you can get the gunk off with a pencil eraser. Then carefully put the ribbon cable back into the slot on the back of the key panel, and put it back on the oven by lining it up and screwing in those black round holders for the burner knobs. You probably need to fix the seal on the keypanel so liquid/food doesn't spill in there; that's our next project (we don't use that range often.) Also, turn off the electricity and gas before you do this. (We flipped a switch at the circuit breaker to turn off electricity, but we didn't turn off the gas.) I'm not an expert, so please read safety tips in the manual before trying this. Good luck!

GE Profile... | Answered on Mar 19, 2019


GE Kitchen... | Answered on Mar 07, 2019

If it's brand new I would talk to the people you bought it from and see what they suggest. Even have them come out and see it and see if something is out of wack.

GE Kitchen... | Answered on Mar 06, 2019

I have attached a link with a procedure on it. Give that a try, it that does not fix it the main control will need to be replaced. Good Luck

GE Kitchen... | Answered on Feb 09, 2019

In order to save your sanity, you'll want to "reset" your oven. Turn off the breaker for the oven circuit for about 20 seconds and then bring it back to the ON position. If you're handy enough to make your own repairs on the oven then you'll want to go to "" to find out what you need to do to troubleshoot your F-7 code.

GE Profile 30"... | Answered on Feb 03, 2019

Ah yes, the ultimate battle. Unfotunately if you want to get the bottom drawer unstuck yourself you're going to have to fight with it. The best way to get this drawer out other than asking your kids to try, is quick jerking motions back and forth holding both sides. Make sure you keep the stove secure while you battle this. If you can get it open some of the way, use a stick or something to try to jumble up all the pots and pans you have down there keeping it from opening. If you have nothing in the drawer, then maybe use a broom handle to pry it out, or have someone tilt the stove back to see what's restricting it. If worst comes to down to it, you can call a repair guy and watch him struggle to get it open.

GE Kitchen... | Answered on Jan 25, 2019

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