Hello Jeanie Henderson,
Quite an impressive wall mount... (not in-expensive
(I would EXPECT you'd get a
better response)).
((( I am absolutely positive there is one... )))
Thermador is ONE of the WORLD's top manufacturers...
of PROUDLY PREMIUM equipment .
Evidently it sells under different names... Since we are
open to GLOBAL questions ... I searched for your
MODEL NUMBER (as they say in Australia... "no joy").
Currently sold (in USA) as...
Gaggenau Thermador
CM210710... seems to resonate
for parts... As to LABOR... It sounds as though you are
willing... (and able (possibly a lucrative career))...
Your representative's response is QUITE DISAPOINTING
... I imagine if Executives heard... a FRANCHISE COULD
BE IN GREAT PERIL... (let
THERMADOR know ...
(it helps them)).
USA Customer contact page:
https://secure.gaggenau.com/us/support/helpdesk
Keep escalating until your coffee is served...!!
- Customer service: +1 800-735-4328
- Founded: 1916
- CEO: Michael Traub
I spotted a grinder set on eBay... but I personally don't
think you should have to get TOP END
PREMIUM
THERMADOR parts yourself...!!
THERMADOR is a great company... I am confident
you only need to find a sympathetic ear.
Comment me back... I'm here daily
(I restored one of the first
HOBART electric grinders
ever made... Red with gold & black trim and a giant
ALUMINUM hopper on the top (about 3 feet tall
(the grinder burrs were completely
ADJUSTABLE
and only needed to be cleaned... Then gave it away))).
((((but YOU shouldn't have to do it )))).
Carnac the Magnificent
I personally DO
NOT recommend
SEARS
(personal bad experiences... used to be a fan)
BUT... Lookie here:
http://www.sears.com/gaggenau-cm210710-gag-24inch-bi-coffee-machine-ss/p-A014177046?redirectType=SKIP_LEVEL#