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I had a similar problem with a Sony External DVD Writer. I updated the firmware and all was right again. If you can identify the model of your drive here ----> http://www.freecom.com/firmware.asp?form1=true&form2=true&serie=12600&Manufactures=12600 ----- Then you can download the firmware, update and you should be set. Hope that helps!

click start control panel administrive tools computer management device manager scroll down cd dvd rom drives if you see a yellow question mark? right click you will have options to update driver once you have select update windows will ask where to find the driver and if you want to connect to the internet
click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x right click to reinstall driversif your computer came with a motherboard disk the driver could be on it hope this helps

Hi ,
Make sure you still have the software stored on your machine or on cd .
Please delete software and go to this site : http://kb.roxio.com/search.aspx?URL=/content/kb/Toast/ET6000082&PARAMS=set-locale=en
Follow instructions to reinstall software .
If same issue remains , try to remember what changes you eventually made to your machine just before problem happened and delete the changes to see what happens .
You can also try to restore your system to an earlier date , provided this is possible with Apple .
Hope this helps .
Thank you for visiting FixYa .

It could be a problem of driver . Try this site : http://www.easydriverpro.com/lpd/drivers/drivers-en.php?sr=1&ci=600&agid=9125&ad=6575&kid=9125&sukid=11928&t=1a&gclid=CNbNlpL9oKYCFYsz3god1wfRmg

If nothing really succeeds , the last but drastic solution is to open the box and connect the drive right inside your pc ( provided it's a desktop ) to the motherboard via ide or sata connection . Windows should then recognize the drive .

Regards .

Probable reason for failure of a disk is power, if the power is adequate may be some of its components like inductor, diodes in series with the power line are opened, check for any burn marks on the pcb

So keep it plugged in

Hello,

I assume that you are trying to boot off of your battery and that possibly an update to your BIOS was performed and now you need to boot with a power adapter plugged in. IBM is touchy with this kind of thing. If you have your adapter plugged in, I might check to see if it has a light to indicate power on it and if it doesn't check the adapter where the power cord from the wall plugs into the adapter to make sure it is well seated.

sens the computer detail such as the power supply watt or the model i can suggest you one but it will be better to consult the manufraturer

is it a cd burner dvd burner , dvram burner?
i am assuming its an external so look on the bottom of it and you will see a model number post it here and ill post the link to the manual

have your tied replacing the cables for the CD drive. Try replacing the cable...

try here https://www.freecom.com/support

you have to download the driver for the hard drive go to the hard drive manufacturer web site , find the down load for you model hard drive and the imac operating system download and run