Equator Washing Machines - Recent Questions, Troubleshooting & Support


Yes, follow the above instructions to open the washer. It happened to me last night. The machine was still locked and when I went to open it, the handle just broke off. You have to push the part in (where the plastic handle was) and use a screw driver to pull open the door (simultaneously). I was able to find a company in Toronto/Mississauga called Rapid Service who carry the parts and provide service for this machine. The door handle costs $55 and can be installed by yourself (at least if you are even slightly handy). I hope this helps others who come across this problem!

Equator EZ 3612... | Answered on Aug 03, 2018


May I suggest you type "SearsPartsDirect" into your computer search engine, and then type in the model number found on the tag somewhere on the machine.
If they list it, you should find pictures of the machine.
To get to the dryer drive belt, you have to take the whole machine apart.
God bless your efforts.

Equator ED 620/W... | Answered on Oct 03, 2017


Did you check the most obvious item - the motor and belt that spin the drum and powers the pump assembly

Equator EZ 3600... | Answered on Sep 12, 2017


the problem is that you are installing what may not be faulty
get a service technician out to check the problem as it could be a program board or other sensor that is faulty and you are replacing the symptom and not fixing the fault

Equator Washing... | Answered on Aug 10, 2017


Where did you run across this term?

Equator EZ 3612... | Answered on Jul 10, 2016


Washer will not drain:

Thedrain water pumpis the main part in your washing machine that pumps out the water. If this is defective or has failed in any way, this will be the reason why your washer will not drain the water. Before you order a new drain pump, make sure tocheck the pump to be sure a small object like clothing or similar has not lodged itself insideof it causing the NO DRAIN issue and even a no spin issue?. If the drain pump is not clogged, you can test it with a multimeter and remove and replace if needed. Go to Google or YouTube and search for "Replace Washing Machine Drain Pump" then type your brand and model number of washer to show you details on replacement.

Read more:http://removeandreplace.com/2014/10/30/fix-washing-machine-that-wont-drain-washer-not-draining-water/#ixzz3X2LbXMWJ

The washing machinedrain hoseis where the water flows through to get the water out.If this drain hose is blocked, kinked, bent, or clogged, the washer will NOT be able to remove the waterfrom the tub. Check the drain hose to be sure it allows the water to flow freely. You can take the drain hose off and run water through it in your sink to be sure it is not blocked. If there is water STILL in the washer when you remove the drain hose, grab a bucket as the water will exit from where you disconnected it
Thewater pump belt(to drain out the water) may have broke or become frayed or loose.If this belt breaks then it is unable to drain and remove the water from your washer. Inspect the belt to see if this is causing theNO DRAINissue and remove and replace if needed.

If thelid switchis not working as required it will cause your washer to not drain (and many other problems).This may be unlikely as a bad lid switch will usually cause your washer to alsonot agitate or spin.However on some models this can vary. The best thing to do if you have a suspected bad lid switch is to test it. It can fail electrically and or mechanically. If mechanical failure is the issue, you should be able to see if it is cracked, broken, or not in place to make contact with the lid. To test it electrically, use a multimeter set on Ohms and test it for continuityMy advice is free cuz God is good!








Fix Washing Machine That Won Drain Washer Not Draining Water
8669576-wkaz2joxiaagz3w0xil1scpn-1-0.jpg

8669576-wkaz2joxiaagz3w0xil1scpn-1-2.jpg

8669576-wkaz2joxiaagz3w0xil1scpn-1-5.jpg

8669576-wkaz2joxiaagz3w0xil1scpn-1-9.jpg

8669576-wkaz2joxiaagz3w0xil1scpn-1-14.jpg

Equator EZ 3710... | Answered on Apr 25, 2016


A good epoxy to glue the handle.

Equator EZ 3612... | Answered on Apr 20, 2016


Washer will not drain:

Thedrain water pumpis the main part in your washing machine that pumps out the water. If this is defective or has failed in any way, this will be the reason why your washer will not drain the water. Before you order a new drain pump, make sure tocheck the pump to be sure a small object like clothing or similar has not lodged itself insideof it causing the NO DRAIN issue and even a no spin issue?. If the drain pump is not clogged, you can test it with a multimeter and remove and replace if needed. Go to Google or YouTube and search for "Replace Washing Machine Drain Pump" then type your brand and model number of washer to show you details on replacement.

Read more:http://removeandreplace.com/2014/10/30/fix-washing-machine-that-wont-drain-washer-not-draining-water/#ixzz3X2LbXMWJ

The washing machinedrain hoseis where the water flows through to get the water out.If this drain hose is blocked, kinked, bent, or clogged, the washer will NOT be able to remove the waterfrom the tub. Check the drain hose to be sure it allows the water to flow freely. You can take the drain hose off and run water through it in your sink to be sure it is not blocked. If there is water STILL in the washer when you remove the drain hose, grab a bucket as the water will exit from where you disconnected it
Thewater pump belt(to drain out the water) may have broke or become frayed or loose.If this belt breaks then it is unable to drain and remove the water from your washer. Inspect the belt to see if this is causing theNO DRAINissue and remove and replace if needed.

If thelid switchis not working as required it will cause your washer to not drain (and many other problems).This may be unlikely as a bad lid switch will usually cause your washer to alsonot agitate or spin.However on some models this can vary. The best thing to do if you have a suspected bad lid switch is to test it. It can fail electrically and or mechanically. If mechanical failure is the issue, you should be able to see if it is cracked, broken, or not in place to make contact with the lid. To test it electrically, use a multimeter set on Ohms and test it for continuityMy advice is free cuz God is good!






Fix Washing Machine That Won Drain Washer Not Draining Water
8179091-wkaz2joxiaagz3w0xil1scpn-1-0.jpg

8179091-wkaz2joxiaagz3w0xil1scpn-1-2.jpg

8179091-wkaz2joxiaagz3w0xil1scpn-1-5.jpg

8179091-wkaz2joxiaagz3w0xil1scpn-1-9.jpg

Equator EZ 1612... | Answered on Feb 02, 2016

Not finding what you are looking for?
Equator Logo

215 questions posted

Ask a Question

Usually answered in minutes!

Top Equator Washing Machines Experts

Heartland Ho

Level 1 Expert

31 Answers

Brad Brown

Level 3 Expert

18060 Answers

Gerry Harvey
Gerry Harvey

Level 3 Expert

1479 Answers

Are you an Equator Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...