Dyson Washing Machines - Recent Questions, Troubleshooting & Support


Disconnect power to the machine for 5 minutes to reset it.

Dyson Flowcheck... | Answered on Oct 27, 2016


Dyson Memory CRO1 Front... Fault f11 Solutions - Fixya

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Dyson Memory CRO1 Front Load Washer, fault f11 related issues. Get free help, solutions & advice from top Dyson experts.

Dyson Flowcheck... | Answered on Aug 08, 2015


Dyson Flowcheck CRO1 Front Load Washer "drum seized ...

www.fixya.com > ... > Dyson Flowcheck CRO1 Front Load Washer
Dyson Flowcheck CRO1 Front Load Washer, drum seized related issues. Get free help, solutions & advice from top Dyson experts.

Dyson Memory... | Answered on Aug 08, 2015


For past few washes I
...by tight drum halves when in contrarotation mode the motors are being overloaded a call to dyson to turn off contrarotation will stop the fault by locking the drums together as a normal washing ...

Dyson Memory... | Answered on Aug 08, 2015


Hi Christine, it's Jack at Dyson.

I'm sorry to hear about the damage to your CR01's coin trap plug. Both the plug and the coin trap window are designed to be replaceable individually if needed, but unfortunately due to the age of this machine we're no longer able to source many key parts from our suppliers. Therefore since December 2012, we've been unable to support CR01 and CR02 washing machines with spare parts or servicing.

You may be able to find these parts for sale from other online retailers, although we wouldn't be able to recommend any specific retailers.

I'm sorry we're not able to help further in this particular instance. If you'd like to discuss your concerns with the Dyson UK Customer Helpline, you're welcome to give us a call on 0800 298 0298. We're available from 8am-8pm from Monday to Friday, and 8am-6pm on weekends. Calls are free from UK landlines.

Dyson Washing... | Answered on Mar 02, 2015


Wow ,OK check it to out,first of all dyson is built for auto magic rotation when ready to vaccumm.if u disconnect it u stop your roller brush for good.u might as well walk around then to vaccumm with a little hand held.sry.

Dyson Washing... | Answered on Feb 25, 2015


Hi there, it's Jack at Dyson.

I can recommend a couple of checks that should help. Firstly, it's important to make sure the coin trap window is correctly rotated into position (one and a half turns clockwise) ensuring the childproof tab clicks into place. Check the plug is also pushed fully back into place: http://www.dyson.co.uk/support/cr01/cro1-flowcheck-white/maintaining-your-dyson-machine/check-the-coin-trap-step-1

It's also a good idea to check the seal within the coin trap is correctly in position, and hasn't been damaged in any way.

Unfortunately if the coin trap or surrounding components have been damaged, we've been unable to provide spares or servicing for CR01 or CR02 washing machines since December 2012. If you'd like to discuss this with the Dyson UK Customer Helpline, you're welcome to call us on 0800 298 0298.

Dyson Washing... | Answered on Feb 24, 2015


Do you mean the program stops working, as usually this means the program controller is faulty, a second hand one may be available on ebay or second hand repair shop.

Dyson Memory... | Answered on Feb 09, 2015


I would check the inlet water valve and the water pressure switch with a multi meter for continuity

Dyson Washing... | Answered on Feb 08, 2015


Hi there, it's Jack at Dyson.

An F11 fault code means 'no motor action'. Unfortunately since 31st December 2012, we have been unable to support CR01 and CR02 washing machines with spare parts or servicing. In October 2012 proactively wrote to all CR01 and CR02 owners that we'd interacted with within the last 3 years to make them aware of this.

If you would like to discuss your concerns further with one of our experts, you can reach us on 0800 298 0298. Calls are free from UK landlines, and we're available from 8am-8pm from Monday to Friday, and 8am-6pm on weekends.

Dyson Memory... | Answered on Jan 28, 2015


go to the facebook group DYSON CR01 REPAIR.
READ MORE THAN YOU NEED TO KNOW ABOUT THESE MACHINES.
1_5_2015_11_22_18_pm.jpg

Dyson Memory... | Answered on Jan 05, 2015


go to facebook group dyson cr01 repair and read away.

Dyson Memory... | Answered on Jan 05, 2015

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