Dyson Washing Machines - Recent Questions, Troubleshooting & Support


If the odor is more organic, you may need to change the bag. If the smell is like burning hair or rubber then the power brush needs to be removed and cleaned. A common problem is human hair which gets wrapped around the power brush. Over time it builds up and restricts the brush from spinning freely.

Dyson Washing... | Answered on Sep 22, 2018


I had this problem a couple of years ago and Dyson informed me how to clear the fault i.e. switch off, hold the temperature button while pushing the start button then push soil button within 5 seconds. This worked for me but recently when the problem recurred the Dyson solution failed to restore the machine to operational condition. From reading other contributions to Dyson washing machine sites I learned how to remove the front panel and how to access the door lock microswitch system. Using this information I accessed the doorlock actuator behind and attached to the panel and realised that a very complicated arrangement could be modified very easily. The cable leading from the base of the machine to the actuator contains 5 individual wires leading to a connector. Split this connector and gain access to one brown and one yellow wire, ignore the other 3 wires. Make a bridge to connect the incoming brown and yellow feeds thus bypassing the actuator and reassemble the front panel etc. As an 86 year old I lacked the strength to refit the outer door so I now operate my machine with a superfluous front door dumped in a corner.
Neil Boyle

Dyson CRO1 Front... | Answered on Sep 11, 2018


Return it to Dyson under its 2 year warranty.

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Dyson Washing... | Answered on May 23, 2018


just read about this on another post . dyson does not service washers anymore . but 1 lady had the drums welded together by a repairman a few years back and it functioned quite well .

Dyson CRO1 Front... | Answered on Sep 18, 2017

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