Dyson Vacuums - Page 9 - Recent Questions, Troubleshooting & Support


Definitely make sure the battery is fully charged before using your product (try leaving the battery on charge overnight). If you are unable to get it to remain on, there may be other issues causing the malfunction. You might want to contact Dyson directly for more specialized support.

Dyson Vacuums | Answered on Sep 19, 2017


I previously answered your question suggesting the battery might be the cause of it cutting out, but here you've indicated that it cuts out and you can continue to use it if you reset the trigger switch. This may still be a battery issue, but could also be caused by a heat or pressure sensor if there are safety systems in place to prevent damage. I don't have a manual on hand, so definitely check yours and see in the troubleshooting section if there is anything similar to what you are experiencing and what the suggested fix is. Failing that, you may need to contact Dyson directly for more help.

Dyson Vacuums | Answered on Sep 19, 2017


It sounds like a battery level issue, as they automatically cut off when running flat. Try leaving the battery on charge for an extended amount of time (a few days, perhaps) and see if it comes good, otherwise you may need to replace the battery.

Dyson Vacuums | Answered on Sep 19, 2017


If the product is not covered by warranty, you can buy third party chargers from China for cheap.
197results for dc44 charger

Dyson Vacuums | Answered on Sep 19, 2017


Sounds like a battery issue. If able test the battery to check it is reaching rated voltage after charging, otherwise contact Dyson support.

Dyson Vacuums | Answered on Sep 19, 2017


Hello, this is Ava with Think Crucial.

To fix any you vacuum problem, a proper maintenance will do the trick. Most of the time cleaning the filters, checking for blockages and clearing the passageways, and cleaning the brush roll assembly will resolve this. And if after doing maintenance it is still the same, that replacing the parts will most of the time make your vacuum work like brand new.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Dyson DC07... | Answered on Sep 19, 2017


Hello, this is Ava with Think Crucial.

You may watch our video tutorial below on how you can change the brush roller of your Dyson vacuum.


You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Dyson DC07... | Answered on Sep 19, 2017


Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller is not working properly. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Dyson DC07... | Answered on Sep 19, 2017


It sounds like the same problem I was having. I had loss of suction through he hose then all of the air was coming out through the vent/valve on top of canister. If you are looking at your dyson from the back, look at the bottom. You will see a purple plastic tab on the bottom left. That allows you to remove the plastic u-shaped hose that goes from the hose to the bottom of the dyson. I just removed that and found it was completley blocked. I removed it and the dyson has no loss of suction orair through top valve/vent. I hope this helps. I never post but i'm just excited that I got my dyson working perfectly again.

Dyson DC14... | Answered on Sep 19, 2017


It could be the filters need cleaned or replaced. Try turning it on without the filters on it, if it doesn't pulse on and off it may mean the filters are restricted and need cleaned or replaced. Do not use the vacuum without filters.

Dyson Vacuums | Answered on Sep 19, 2017


Some models have the beater bar driven by the airflow from the vacuum rather than a small motor. It takes a lot of suction to turn the brush roll. Make sure there are no restrictions which will reduce the airflow and suction. Replacing the filters may help if the vacuum motor still has adequate suction.

Dyson Vacuums | Answered on Sep 19, 2017


You may have to purchase a vacuum that has the capability to adjust the height for different flooring

Dyson Vacuums | Answered on Sep 19, 2017


Could be a defective battery, charger, or both.

Dyson Vacuums | Answered on Sep 18, 2017


Hello Reader,

You can purchase Dyson replacement parts directly from Govacuum with an exclusive 11% discount. Use code: FIXYA11 at checkout to avail the offer. We also offer free shipping over $35.

Dyson Parts - https://www.govacuum.com/collections/dyson

Jeethu
Govacuum Team
https://www.govacuum.com

Dyson Vacuums | Answered on Sep 17, 2017


Had the same problem twice and washed the filter to no avail. Called Dyson to troubleshoot, and in one minute they had me removing the purple plastic noodle shaped piece towards the bottom on the side (the next time it was the silver noodle on the opposite side). Inside was a bent pen and tons of debris wrapped around it that slowed the suction. Poked the debris out, and it worked perfectly.

Dyson DC07... | Answered on Sep 17, 2017


What I found was that it is the roller brush. If you are willing to get a little dirty and do it yourself, there is the roller brush that most likely needs to be cleaned. After a little tinkering of my own, the roller brush can be slipped out or just shift it out of place to clean it. There are two ends to the roller brush and the brush itself. Of you twist the two ends until the come apart you would probably find a lot of hair and other long strand items wrapped around the rod that goes through the brush. Once you clean that out it should work like new. If that does not work then it is probably the clutch which is what the belt around the roller brush is connected to. Hope this helps, it is a simple solution.

Dyson DC14... | Answered on Sep 17, 2017

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